Senior UX Researcher

Job description

Who are we? Flying Bisons is a Warsaw-based digital consulting company that creates impactful digital experiences through services like UX/UI design, UX research, digital strategy, and content development. With a strong emphasis on innovation and data-driven strategies, we collaborate with clients globally to enhance customer engagement and operational efficiency. In the MENA region, Flying Bisons actively supports transformative projects aligned with Saudi Arabia’s Vision 2030. Read more about our work and partnerships in Saudi Arabia on our dedicated page . We’re on the lookout for a curious mind and a passionate explorer of human behavior — someone who wants to shape digital experiences through insight, empathy, and creativity. If you love asking why , enjoy connecting the dots between data and people, and thrive in a fast-paced environment — this might be your next big move 🚀 Scope of tasks: Preparation and execution of research processes, from mapping research problems to analyzing research materials. Creating reports and delivering key project insights to the team Conducting research using the following techniques: user testing, in-depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting Preparing and facilitating workshops with clients and internal teams Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments Create personas, user journey maps, and blueprints as outputs of the research you conducted Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts) What you’ll bring to the team Professional mastery in quantitative and qualitative research methods Familiarity with tools like Dovetail, TheyDo, Lookback, Figma, FigJam , or remote research platforms Experience collaborating with European clients or teams Fluent English (both written and spoken) Native-level proficiency in Arabic Excellent communication and presentation skills — you know how to make insights stick A proactive mindset — you don’t wait for problems, you solve them Ability to navigate multiple stakeholders and influence decisions with confidence Attention to detail and strong organizational skills Openness to the fast-paced, agency-style environment