Senior Vice President, Client Partnership

Job description

Accountabilities: Serve as a senior strategic partner and trusted advisor to multiple clients, strengthening executive relationships and ensuring long-term relationship health. Lead the overall strategy and operational management of a significant client portfolio, balancing client satisfaction, delivery quality, growth, and financial performance. Oversee client engagements valued at $10M+ and maintain strong control over scope, efficiency, staffing, budgets, and profitability. Lead and develop large, multidisciplinary teams, creating clarity, accountability, and an environment that encourages curiosity and high-quality work. Identify emerging client needs and translate them into strategic opportunities, ensuring proposed approaches address both current objectives and future business priorities. Drive account growth by expanding executive relationships, identifying new opportunities, and developing long-term partnerships. Lead strategic new-business efforts, including RFP responses, pitches, commercial negotiations, MSAs, and contract discussions through to close. Partner with department leaders, discipline heads, and project teams to establish engagement strategies, priorities, delivery plans, and performance targets. Manage client expectations proactively, gather feedback, and ensure consistently high standards of service and work quality. Work closely with account and delivery teams to accurately forecast work, plan resources, prioritize deliverables, and maintain efficient execution. Represent client needs internally while championing the teams responsible for delivering innovative digital products, experiences, and creative work. Mentor, encourage, and develop team members while contributing to a diverse and collaborative leadership culture. Requirements 15+ years of professional experience, ideally within a digital agency, consultancy, technology services organization, or comparable environment managing complex enterprise engagements. Demonstrated experience managing $10M+ client portfolios while maintaining strong quality, operational efficiency, and financial performance. Significant experience leading large, cross-disciplinary teams of 20+ people and successfully managing through other leaders. Proven track record in account management, strategic client partnership, business development, account growth, and cross-functional leadership. Strong experience developing engagement strategies and coordinating with department heads, discipline leaders, and project teams to execute against client and business objectives. Demonstrated ability to build relationships with senior client executives, expand stakeholder networks, and generate new opportunities within existing accounts. Strong commercial and financial management capabilities, including portfolio profitability, statements of work, budgeting, forecasting, and contract negotiations. Ability to uncover needs that clients may not yet recognize and connect solutions to their broader strategic objectives and future requirements. Excellent presentation, written, and verbal communication skills, with the ability to create thoughtful, persuasive business documents and presentations. Strong judgment and problem-solving skills, with the ability to balance client priorities, business considerations, team needs, and delivery realities. Passion for digital products, creative work, technology, and creating compelling user and brand experiences. A collaborative leadership style and genuine enthusiasm for mentoring, supporting, and learning from diverse and talented teams. Must be available to work remotely within the United States; this role is currently unavailable for candidates based in New Mexico or Hawaii. Benefits Competitive annual base salary range of $215,000–$255,000 USD. Remote work opportunity within the United States. Compensation determined based on factors including experience, qualifications, specialization, market conditions, and location. Inclusive and collaborative work environment that values diverse perspectives and backgrounds. Opportunities to lead high-impact, large-scale client engagements and work alongside multidisciplinary teams. Support for an inclusive, barrier-free recruitment and workplace experience. Employment protections and benefits provided in accordance with applicable federal, state, and local laws and company policies. No recruitment fees are required from employees or applicants. How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Vice President, Client Partnership based in the United States. This is a senior leadership opportunity focused on building and expanding high-value client relationships across a complex portfolio.You will act as a trusted strategic advisor to senior client stakeholders while ensuring exceptional delivery and relationship health.The role combines commercial leadership, operational rigor, team development, and a strong understanding of digital and creative work.You will oversee substantial client engagements, protect portfolio profitability, and identify opportunities for long-term growth.Working across multidisciplinary teams, you will translate client objectives into effective engagement strategies and actionable plans.You will also lead and develop a team of account professionals while fostering a culture of accountability, curiosity, and collaboration.This remote U.S.-based position is designed for an experienced executive who thrives at the intersection of client partnership, business growth, and digital innovation.