Senior Vice President, Infrastructure Solution Engineer

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Vice President, Infrastructure Solution Engineer based in the United States.** This opportunity is ideal for an experienced ServiceNow developer and technical solutions professional who enjoys building scalable enterprise applications and delivering impactful technology solutions. In this role, you will develop and configure application features, user interfaces, and workflows while supporting integrations across multiple HR systems. Working within an Agile/Scrum environment, you will collaborate with implementation teams to translate business requirements and design mock-ups into functional solutions. You will contribute to full-stack development, application configuration, testing, and ongoing support, helping ensure reliable performance and a seamless user experience. The role combines hands-on technical expertise with stakeholder communication and cross-functional collaboration. It offers the opportunity to contribute to enterprise technology initiatives within a global financial services environment. ### Accountabilities - Develop and maintain application components using web technologies, including Java, JavaScript, Angular.js, HTML, and CSS. - Configure application user interfaces and workflows to meet business and technical requirements. - Translate user stories, requirements, and design mock-ups into fully functional application features in collaboration with implementation project teams. - Develop integration components connecting the platform with multiple HR systems, including single sign-on (SSO), Lightweight Directory Access Protocol (LDAP), and related technologies. - Participate in Scrum meetings and contribute to Agile development activities, supporting iterative delivery and continuous improvement. - Assist with user acceptance testing (UAT) to validate functionality and ensure solutions meet stakeholder expectations. - Provide timely updates to management on assigned tasks, progress, and potential issues to support proactive and effective customer communication. - Contribute to application support activities and help address ongoing technical and operational needs. - Collaborate with technical and project stakeholders to resolve implementation challenges and deliver reliable solutions. - Apply relevant technical standards and IT service management practices throughout development, integration, testing, and support activities. ## Requirements - At least five years of hands-on ServiceNow development experience. - ServiceNow Certified System Administrator (CSA) certification. - ServiceNow Certified Application Developer (CAD) certification. - Strong proficiency in JavaScript. - Knowledge of IT Infrastructure Library (ITIL) principles and practices. - Experience with web technologies, including XML, HTML, JavaScript, Angular.js, web services, and related frameworks. - Experience working in a Software-as-a-Service (SaaS) environment. - A degree or equivalent qualification, preferably in Computer Science, Information Technology, or a related discipline. - Demonstrated experience in technical consulting or comparable technical solution delivery roles. - Strong written, interpersonal, and presentation skills, with the ability to collaborate effectively and communicate technical information clearly. - Active listening skills, respect for diverse perspectives, and a willingness to take ownership of contributions and responsibilities. - Preferred: Seven or more years of experience working with the ServiceNow platform. - Preferred: ServiceNow accreditations across all product lines. - Preferred: ServiceNow Certified Implementation Specialist for IT Service Management (CIS-ITSM). - Preferred: Demonstrated experience in at least one additional ServiceNow product line beyond ITSM. - Preferred: Knowledge of technical components and protocols such as LDAP, VPN, SSL, and SAML/SSO. - Preferred: Experience implementing systems using Agile/Scrum methodologies, including IT Business Management (ITBM). ## Benefits - Salary: Expected annual base salary ranging from $120,000 to $190,000, depending on work location, relevant knowledge, skills, and experience. - Incentive compensation: Potential eligibility for an annual discretionary incentive award, subject to applicable plan terms. - Healthcare coverage: Medical, dental, and vision insurance for eligible employees and their eligible dependents. - Insurance: Basic life insurance coverage, subject to applicable eligibility and plan terms. - Retirement savings: Access to a 401(k) plan, subject to applicable eligibility and plan terms. - Paid time off: Vacation, sick time, generous paid leave options, and paid volunteer time, depending on the position and applicable policies. - Well-being resources: Access to programs and flexible resources designed to support physical health, personal resilience, and financial well-being. - Career development: Opportunities to grow professionally in a technology-focused financial services environment. - Work arrangement: Full-time position with a day-shift schedule. The listed location is Charlotte, North Carolina; the source description does not explicitly confirm that the position is fully remote.