Senior Warehouse Specialist

Job description

**ABOUT US** Localcoin, founded in 2017 with headquarters in Toronto, is on a mission to simplify the process and experience of buying or selling digital currencies globally. We envision bringing digital currency to the mainstream financial market through partnerships with leading corporate and franchised retail spaces. With terminals across Canada and the APAC region, including Australia, Hong Kong, and New Zealand, Localcoin is now the fastest growing Bitcoin ATM operator in the world. At its core, Localcoin believes that everyone should be able to own cryptocurrency and have a deep understanding of blockchain technology. As a member of our rapidly growing team, you'll join a talented, dynamic group of team members who will encourage you to learn, grow, and thrive in your career every step of the way. If you're a self-starter looking to hone your skills in a startup environment that fosters innovation, transparency, and team connectivity, we look forward to hearing from you! **THE ROLE** Localcoin is looking for an organized and motivated Senior Warehouse Specialist to join our Operations team. As a Senior Warehouse Specialist at Localcoin, you will play a key role in ensuring the efficient day-to-day operation of our warehouse and supporting the deployment, maintenance, and movement of our Bitcoin kiosks and related equipment. You will take ownership of warehouse activities, inventory accuracy, kiosk quality control, shipment coordination, and operational support while helping maintain a safe, organized, and high-performing warehouse environment This role is based out of our Warehouse in Etobicoke, Canada 5 days a week. Salary Range: $50,000 - $65,000 **WHAT YOU’LL BE DOING** - Perform comprehensive testing, quality assurance, and troubleshooting on all incoming and outgoing Localcoin kiosks to ensure hardware and operational components are functioning correctly prior to deployment, return, or storage - Diagnose kiosk hardware and operational issues and perform appropriate troubleshooting procedures, escalating complex issues to the appropriate teams when required. - Coordinate, monitor, and track all shipments related to Warehouse Operations, including kiosk and equipment movements - Maintain accurate inventory records within Localcoin's ERP and inventory management systems, including all inbound, outbound, transferred, returned, and deployed equipment. - Conduct regular inventory counts and audits, investigate discrepancies, and work closely with Operations and other stakeholders to maintain appropriate stock levels - Record and maintain accurate product, equipment, serial number, kiosk, and shipment information within internal inventory management systems. - Take ownership of kiosk key management, ensuring keys are securely stored, accurately tracked, and properly assigned. Conduct and document quarterly key inventory audits and resolve any discrepancies. - Partner with the Warehouse Team to continuously improve warehouse layout, storage processes, inventory organization, space utilization, and overall operational efficiency. - Promote and maintain a strong health and safety culture by following Localcoin's warehouse procedures, safety requirements, and established operational policies, and by encouraging safe working practices across the team. - Take ownership of end-to-end warehouse operational activities, ensuring tasks are completed accurately, efficiently, and within required timelines. - Identify opportunities to improve warehouse processes, controls, documentation, and workflows, and collaborate with the Warehouse Supervisor and Operations team to implement improvements. - Maintain a clean, secure, organized, and deployment-ready warehouse environment at all times. - Other duties as assigned **WHAT WE’RE LOOKING FOR** - 3+ years experience working in a similar role and environment handling Pump truck, Packaging, Maintaining ERP system - Comfortable lifting up to 55 lbs, stand and/or sit for long periods of time, and be able to bend/ twist - Process driven with a strong ability to follow procedures and have a structured approach to problem-solving - Can easily communicate and collaborate with multiple people - Strong troubleshooting and diagnostics skills - Writing skills for process documentation - Attention to detail for Warehouse audits - Technical skills to set up machines **Nice to Have Skills:** - Previous experience in Crypto or Regular ATM industry - Experience working in JIRA, Confluence - Experience with Fleet Management (Vehicles) - Knowledge of Customs & Duties in North America **JOIN OUR INCLUSIVE TEAM** Localcoin is committed to building an inclusive, accessible, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, or disability. If you require accommodation at any stage of the recruitment process, please notify the Talent team or email **careers@localcoinatm.com**. Applicants must be legally eligible to work in Canada. At this time, we are not able to provide visa sponsorship. **AI DISCLOSURE STATEMENT** We want to share that we may use artificial intelligence (AI) tools to help screen and assess applications. While technology helps us stay organized and efficient, every hiring decision at Localcoin is made by real people who care about finding the best addition to our team. These tools are used to support our process—not to replace the human judgment and connection that are core to our culture.