Senior Web Analytics and Reporting Specialist

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world. Job Title: Senior Web Analytics and Reporting Specialist Location: Mississauga, ON (HQ) Employment Type: Full‑time Work Model: Hybrid Additional Information: This role does not offer visa sponsorship or relocation assistance. Who We Are - SOTI is a proven leader at creating innovative solutions that reduce the cost and complexity of business-critical mobility. Thousands of companies around the world depend on us to secure, manage and support their mobile operations. SOTI’s two decades of success has built strong partnerships with leading mobile platform providers and device manufacturers. These relationships give us unparalleled insight into new technology and industry trends before they happen. SOTI is a proven innovator — clear vision, laser focus and a commitment to R&D has made us the market leader at delivering exciting, new business mobility solutions. SOTI helps businesses take mobility to endless possibilities. What We’re Looking For - This is a unique opportunity to join SOTI’s world-class Marketing team in a high-impact individual contributor role. As SOTI continues to grow globally, we are looking for a proactive, data-driven digital marketer who can help us reach, engage, and convert both prospective and existing customers through innovative and effective digital strategies. You will play a key role in expanding our online marketing footprint, working closely with teams across CRM, social media, and marketing technology to drive measurable business results and generate high-quality leads globally. We’re looking for someone who is analytical, numbers-focused, and highly hands-on—someone who is comfortable rolling up their sleeves and directly managing campaigns across major digital marketing platforms. If you have a strong track record of using digital marketing to drive growth, optimize performance, and improve conversion, this is an opportunity to make a meaningful impact as SOTI continues to scale. What’s in it for you? - The People - Our people are our most important resource. From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasises personal growth, continuous innovation, and fun. The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big! The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies. What You’ll Do - Web Analytics Implementation & Management: Implement, configure, and maintain web analytics tools including Google Analytics 4 (GA4), Google Tag Manager (GTM), and conversion tracking Collaborate with developers to ensure accurate tagging and data layer integrity Monitor data quality and troubleshoot tracking issues to ensure accurate data collection Manage analytics implementations across Umbraco/ GA4 and other similar web platforms Stay current with analytics platform updates and best practices Reporting & Dashboard Development: Build and maintain real-time dashboards and automated reporting using Looker Studio and Salesforce reporting tools Connect various data sources, including Google Analytics, Google Ads, Google Search Console, Meta Ads, and Salesforce to visualize marketing and sales performance Create interactive, user-friendly dashboards that provide decision-ready insights Develop recurring reports for executive stakeholders and operational teams Design self-service reporting solutions for cross-functional teams Data Analysis & Insights: Analyze website, campaign, and funnel performance to identify trends, issues, and optimization opportunities Perform funnel analysis and attribution modeling to understand customer journeys Identify optimization opportunities and translate data into actionable recommendations Support A/B testing and multivariate testing initiatives with measurement frameworks Provide training and documentation on analytics tools and dashboards Support CRO initiatives by creating measurement plans, defining success metrics, and reporting on results Experience You’ll Bring - Professional Experience and Required Skills: 5-7 years of experience in web analytics, digital analytics, or reporting Demonstrated experience building & deploying dashboards in at least two reporting tools Experience integrating multiple data sources into unified reporting solutions Experience with Salesforce Pardot analytics or similar marketing automation platform strongly preferred GA4 AND Google Tag Manager Looker Studio or a similar dashboarding tool Power BI or Tableau Excel skills including pivot tables, VLOOKUP, and formulas Web conversion tracking Digital marketing performance reporting Strongly Preferred: Salesforce Pardot Google Ads reporting Google Search Console Paid social reporting, including Meta and LinkedIn Data visualization and dashboard design A/B testing and CRO reporting Analytics Knowledge: Strong knowledge of conversion rate reporting, funnel analysis, and attribution Basic understanding of web technologies (HTML, CSS, JavaScript basics) is an asset Knowledge of digital marketing metrics and KPIs Experience with event tracking and pixel-based tracking implementations Nice to Have: Umbraco Engage (marketing personalization and analytics) Power BI or Tableau Basic HTML, CSS, and JavaScript knowledge Experience with data layer documentation Experience building executive-level marketing performance reports #LI-SS1 If you want to bring your ideas to life, apply at SOTI today. Use of Artificial Intelligence in Hiring SOTI uses AI tools to support parts of our recruitment process, such as reviewing resumes, screening qualifications, and creating interview questions. These tools assist our team only-final hiring decisions are made by people, not automation. For privacy-related questions, please contact . We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at . Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.