Senior Windows Engineer, Endpoint Engineering

Job description

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry. Job Description The Senior Windows/SCCM/Intune Engineer is responsible for the architecture, engineering, automation, security, and lifecycle management of the firm's global Windows endpoint environment. This role serves as a senior technical leader within End User Engineering, driving enterprise device management strategies across Microsoft Configuration Manager (SCCM/MECM), Microsoft Intune, Microsoft Entra ID, and Windows 11 platforms. The engineer will design and maintain modern endpoint management solutions, software deployment frameworks, operating system lifecycle processes, compliance enforcement, and endpoint security configurations. This individual will collaborate closely with Information Security, Infrastructure, Service Desk, Unified Communications, and Application teams to deliver a secure, scalable, and highly automated digital workplace experience for employees worldwide. Reporting relationships Reports to: Senior Manager, Digital Workplace Primary functions & responsibilities 1. Endpoint Engineering & Management Design, implement, and support enterprise Windows endpoint management solutions. Manage and optimize Microsoft Configuration Manager (SCCM/MECM) infrastructure. Lead migration initiatives from traditional SCCM management toward cloud-native management using Microsoft Intune. Engineer and maintain Microsoft Intune policies for device compliance, configuration, security baselines, endpoint protection, and application deployment. Develop and maintain device provisioning strategies utilizing: Windows Autopilot Microsoft Intune Hybrid Azure AD Join Entra ID Join Establish endpoint configuration standards across global environments. Drive hardware refresh and operating system modernization initiatives. Maintain endpoint inventory, reporting, and lifecycle management processes. 2. Operating System Engineering Lead Windows 11 deployment, maintenance, and upgrade programs. Develop and maintain enterprise OS deployment task sequences and Autopilot provisioning packages. Engineer standardized endpoint configuration profiles and provisioning methodologies. Manage feature updates, quality updates, and servicing channels. Perform application compatibility testing and remediation. Develop rollback and contingency plans for large-scale deployment initiatives. 3. Application Packaging & Deployment Package, test, deploy, and maintain enterprise software solutions. Develop deployment methodologies utilizing: Intune Win32 Applications SCCM Applications PowerShell Winget Troubleshoot complex installation and application-related issues. Create detection methods, superseding strategies, and deployment automation workflows. Manage application lifecycle processes from onboarding through retirement. 4. Automation & Scripting Develop automation solutions using: PowerShell PowerShell App Deployment Toolkit (PSADT) Graph API Azure Automation Azure Functions Automate administrative tasks and operational processes. Create self-healing and proactive remediation scripts. Develop reporting, monitoring, and compliance automation solutions. Reduce operational overhead through infrastructure-as-code methodologies. 5. Endpoint Security & Compliance Partner with Information Security teams to implement endpoint security controls. Engineer and maintain: Intune Patch Management / Autopatch SCCM/WSUS software updates Attack Surface Reduction Rules Device Control Policies BitLocker Encryption Security Baselines Group Policy Management Conditional Access integrations Ensure compliance with regulatory and corporate security requirements. Evaluate vulnerabilities and coordinate remediation activities. Support audit readiness and security reviews. 6. Microsoft Cloud Technologies Support and integrate: Microsoft Intune Microsoft Entra ID Microsoft Defender Microsoft 365 Apps Windows Update for Business Microsoft Graph Develop modern management strategies aligned with Microsoft's cloud-first approach. Manage co-management capabilities between SCCM and Intune. Optimize device management through cloud-based services and automation. 7. Digital Employee Experience (DEX) Utilize Digital Experience Monitoring tools such as: Nexthink Microsoft Endpoint Analytics Lakeside SysTrack ControlUp Analyze endpoint health and performance trends. Develop initiatives to improve: Device performance Boot times Reliability Application experience Employee productivity Create executive-level reporting and operational dashboards. 8. Documentation & Operational Excellence Create and maintain: Technical documentation Standard operating procedures Engineering standards Runbooks Knowledge articles Develop operational dashboards and reporting metrics. Maintain architecture diagrams and platform documentation. Drive continuous process improvement initiatives. Serve as Tier 3/Level 4 escalation support for complex endpoint issues. Perform root cause analysis for recurring incidents and service disruptions. Participate in maintenance windows and critical incident response activities. Establish monitoring and alerting strategies for endpoint services. Maintain service reliability and performance targets. Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related technical field. Advanced degree strongly preferred. Experience Required: Required 7+ years of enterprise endpoint engineering experience. 5+ years managing Microsoft Configuration Manager (SCCM/MECM). 3+ years managing Microsoft Intune in a large enterprise environment. Experience supporting environments with 5,000+ endpoints preferred. Experience in financial services, healthcare, legal, or highly regulated industries preferred. Preferred Certifications Microsoft Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Security Operations Analyst Associate ITIL Foundations MCM, MCSE, or equivalent legacy Microsoft certifications Technical Skills Expert Knowledge Windows 11 administration Microsoft Configuration Manager (SCCM/MECM) Microsoft Intune Windows Autopilot PowerShell scripting Microsoft Entra ID Group Policy Management Endpoint security technologies Software packaging and deployment Advanced Knowledge Co-Management Windows Update for Business Microsoft Defender for Endpoint BitLocker Conditional Access Azure Automation Microsoft Graph API Active Directory DNS/DHCP fundamentals PKI/Certificate Services Preferred Skills Microsoft 365 Defender XDR Nexthink ServiceNow Azure Virtual Desktop Windows 365 Azure Infrastructure Enterprise mobility management Zero Trust architectures General Requirements: Strong written and verbal communication skills Ability to manage multiple projects and priorities simultaneously Experience working in global enterprise environments, preferably in financial services or other highly regulated environments Willingness to travel (approximately 10-25%) Reporting Relationships Senior Manager, Digital Workplace Compensation The anticipated rate for this position is listed below. Total compensation may also include a discretionary performance-based bonus. $125,000 - $140,000 The firm also offers robust Benefits offerings. Ares U.S. Core Benefits include Comprehensive Medical/Rx, Dental and Vision plans; 401(k) program with company match; Flexible Savings Accounts (FSA); Healthcare Savings Accounts (HSA) with company contribution; Basic and Voluntary Life Insurance; Long-Term Disability (LTD) and Short-Term Disability (STD) insurance; Employee Assistance Program (EAP), and Commuter Benefits plan for parking and transit. Ares offers a number of additional benefits including access to a world-class medical advisory team, a mental health app that includes coaching, therapy and psychiatry, a mindfulness and wellbeing app, financial wellness benefit that includes access to a financial advisor, new parent leave, reproductive and adoption assistance, emergency backup care, matching gift program, education sponsorship program, and much more. There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.