Server at the Southern Steak and Oyster

Job description

SUMMARY The Server plays a critical role in providing an exceptional dining experience for guests. Responsibilities include greeting guests, taking accurate food and beverage orders, delivering orders promptly, and ensuring guest satisfaction throughout their visit. The Server is knowledgeable about the menu and specials, provides excellent customer service, and handles payments efficiently. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. BENEFITS & PERKS Starting Pay : $3 per hour, plus tips. Dental and Vision Insurance: Available after 60 days Health Insurance : Available to eligible full-time employees after 1 year Additional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options 401(k) Retirement Savings Plan: Available after 6 months Employee Discount : Available at Skyport restaurant and retail locations Paid Leave : Provided in accordance with applicable Nashville and federal laws Supportive team environment with training and professional development opportunities SHIFT DETAILS O pen to working any 8-hour shift between 6 AM and closing (typically between 10 PM and midnight) PRIMARY RESPONSIBILITIES Greet guests promptly, providing menus and answering initial questions. Take food and beverage orders accurately and relay them to the kitchen and bar staff. Serve food and drinks to guests in a timely and courteous manner. Ensure guest satisfaction by checking on tables regularly and addressing any concerns or requests. Present and explain menu items, specials, and promotions to guests. Process guest payments, including cash and credit transactions, and provide accurate change. Clear and reset tables promptly to maintain a clean and organized dining area. Assist with side work, such as restocking supplies and preparing condiments. Follow all food safety and sanitation guidelines to ensure a safe dining environment. Collaborate with kitchen and bar staff to ensure accurate and timely delivery of orders. Maintain knowledge of menu items, ingredients, and preparation methods. Handle guest complaints professionally and seek assistance from management when necessary. Provide a positive dining experience by maintaining a friendly and professional demeanor. REQUIRED SKILLS/ABILITIES Must be a minimum of 18 years old. Genuine interest in providing a positive guest experience Friendly, outgoing, approachable personality Ability to work well with others and support a positive work environment Ability to work in a fast-paced environment Dependable Flexible to work nights, weekends, and holidays Ability to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations Strong communication skills and ability to handle stressful situations Strong problem-solving skills and ability to exercise good judgment Ability to use basic math; e.g., addition, subtraction, and basic fractions EDUCATION AND EXPERIENCE High School diploma or equivalent Previous experience as a server in a high-volume full-service restaurant is required. WORKING ENVIRONMENT Airport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport. Restaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence. The nature of restaurant work requires the Server to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures. Physical Requirements & their Frequency Bend - Occasionally Climb/Crawl - Occasionally Sit - Rarely Kneel - Occasionally Squat - Occasionally Stand/Walk - Constantly Mental Requirements & their Frequency Communicate Orally - Constantly Evaluating - Occasionally Perform Calculations - Regularly Read/Comprehend - Regularly Reason/Analyze - Regularly Write - Regularly HIRING PROCESS Interested? Click "apply now" and include an updated resume for consideration. If we choose to proceed with your application, be on the lookout for a text or email from us to set up an initial interview. Internal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility. First Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status. First Meridian Services utilizes E-Verify to confirm work eligibility within the US. About First Meridian Services At First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you—one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater. As you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services—where your future takes flight.