Server Engineering Manager, Member Experience

Job description

In a world where many social apps measure their success by time spent online, Raya is a technology company focused on providing utility. Our iOS only app is a tool for discovery of and access to exciting people, events, opportunities, and recommendations globally. We believe that by marrying great software with a membership based community built around core values of trust, creativity, and reciprocity, we can provide solutions that have heretofore been impossible. We are seeking an Engineering Manager to lead our Member Experience server team. Member Experience owns the full member lifecycle - from a prospective member's first application through onboarding, payments, and renewal month after month. That surface spans application and acceptance, authentication and login, onboarding, subscriptions and in-app purchases including Raya+, reactivation and referrals, and member communications. These are net-new payment systems built for scale rather than legacy systems in maintenance, with high ownership and direct revenue impact. The ideal candidate will have at least 2 years of experience managing software development teams, with deep knowledge of Node.js and TypeScript, and should be familiar with cloud architectures, services, deployment models, and distributed systems. We value strong project management skills and the ability to deliver on commitments. In this role, you will work closely with leadership, product managers, designers, and data team stakeholders to deliver business impact. We offer comprehensive medical and dental coverage, $50 a day food delivery budget, equity based employment, a great culture, learning opportunities, unlimited vacation, 12 weeks paid parental leave, and we pay all employees $1,000 a year to go somewhere in the world that they've never been because of our values of human connection, empathy, and curiosity. ### Responsibilities - Manage, mentor, and grow a team of server engineers, including hiring, onboarding, and career development, while fostering a high-performance and collaborative culture. - Contribute to the codebase and provide technical leadership across architecture, system design, and key engineering decisions. - Partner with product, design, and data to define, scope, and deliver high-impact features, owning execution from concept through launch. - Oversee the development and continuous enhancement of scalable, secure, and efficient services in a cloud environment, and uphold a high bar for engineering quality - code standards, testing practices, operational readiness, and long-term maintainability. - Operate as a player/coach with an expected ~50% hands-on engineering contribution. ### Requirements - Bachelor's or master's degree in Computer Science, Engineering, or a similar field, or equivalent industry experience. - 2+ years of experience managing high-performing engineering teams. - Deep knowledge of Node.js and TypeScript, with familiarity across cloud architecture, services, deployment models, and distributed systems. Our stack includes MongoDB and PostgreSQL. - Production experience with Apple StoreKit payments and subscriptions, and production experience with Stripe payments and subscriptions for a B2C product. - Experience serving within and administering an operational excellence program: production readiness, observability, on call. - Proven ability to lead projects from concept through launch, balancing speed and quality, and to collaborate effectively with cross-functional partners to deliver business impact. - Experience sourcing, screening, hiring, mentoring, and developing engineers, with strong communication and leadership skills. - An AI-forward mindset, with curiosity about applying emerging technologies to improve developer and product experiences.