Server - Fine Dining - Seasonal ( AM)-1

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: The Hotel Roanoke & Conference Center is a magnificent and storied hotel nestled in the heart of Roanoke, Virginia. Built in 1882, the Tudor-style hotel is listed on the National Register of Historic Places and is a member of the International Association of Conference Centers. With its grand architecture and captivating history, the hotel stands as a testament to timeless elegance. Boasting a total of 329 luxuriously appointed guest rooms and suites, the Hotel Roanoke & Conference Center offers a range of accommodation options to suit the needs of every guest. In addition to its accommodations and dining options, the Hotel Roanoke & Conference Center features exceptional facilities for both business and leisure travelers. The hotel boasts over 63,000 square feet of flexible event space, making it an ideal venue for conferences, weddings, and other special occasions. State-of-the-art audiovisual equipment, professional event planning services, and attentive staff ensure that every event is a resounding success. Overall, with its rich history, elegant accommodations, exceptional dining options, and prime location, the Hotel Roanoke & Conference Center stands as a premier destination for travelers seeking a blend of luxury, comfort, and charm. What you will have an opportunity to do: Are you passionate about hospitality and creating memorable dining experiences? Join the award-winning Regency Room team as a Seasonal Fine Dining Server and become part of a dynamic group dedicated to delivering exceptional service. We are seeking energetic, personable, and service-driven individuals who thrive in a fast-paced fine dining environment. If you enjoy building guest connections, have a strong attention to detail, and taking pride in exceeding expectations, we would love to meet you. Are you an EARLY riser? Shift starts are 5:45 am - 3pm (if covering lunch with closing duties.) Position Summary As a Fine Dining Server, you will play a key role in creating an outstanding guest experience through attentive service, menu knowledge, and genuine hospitality. You will work closely with team members and culinary staff to ensure every guest enjoys a seamless and memorable dining experience. Essential Responsibilities · Welcome and seat guests with warmth and professionalism. · Take food and beverage orders accurately and efficiently. · Explain menu offerings and provide thoughtful recommendations. · Serve food and beverages in a timely and organized manner. · Anticipate guest needs and provide personalized service throughout the meal. · Maintain guest satisfaction through attentive follow-up and prompt response to requests. · Collaborate with culinary and support teams to ensure accurate and timely service. · Process guest payments accurately and responsibly. · Set, clear, and reset tables according to fine dining standards. · Maintain a clean, organized, and professional work environment. What are we looking for? · Previous full-service restaurant experience required. · Fine dining experience preferred. · Strong guest service and interpersonal skills. · Excellent verbal communication skills. · Ability to multitask and remain composed in a fast-paced environment. · Strong attention to detail and commitment to service excellence. · Ability to work effectively as part of a team. · Availability to work evenings, weekends, and holidays. Position Details · Seasonal Part-Time Position · Immediate Start Available · Seasonal assignment expected to continue through January 9, 2027 · Evening, weekend, and holiday availability required due to peak business periods Future Opportunities Outstanding team members may be considered for transition into a regular On-Call or Part-Time position based on business needs, performance, and available opportunities. If you are ready to be part of a team that delivers exceptional service Compensation: $2.80 - $2.80 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.