Server Technician (Journeyman)

Job description

Job Title: Server Technician (Journeyman) Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: CACI is seeking a Journeyman Server Technician for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance. Responsibilities: Perform assembly, testing, server imaging, and configuration of IT equipment including operating system configuration and security fixes prior to worldwide deployment Manage packaging and shipping processes for IT equipment to remote and challenging overseas locations at least two weeks in advance of scheduled installation, adhering to CA and Diplomatic Security standards Conduct thorough reviews of bills of lading and packing lists as part of receipt and inspection procedures, providing copies of receipt documents to COR and GTM for forwarding Maintain adequate quantities of break-fix computers and components (desktops, laptops, monitors, hard disks, power supplies, mice, keyboards) to meet established Service Level Agreements (SLAs) Set up compatible replacement hardware of equal or better performance upon receipt of hardware failure requests based on service desk priority levels Coordinate with DOS pouch facility for all shipments to foreign locations, ensuring all packages are shipped via diplomatic pouch and tracked using Integrated Logistics Management System (ILMS) Prepare materials for shipping based on information from CST, providing CST with inventory copies for review prior to shipping to ensure accuracy Support data center equipment delivery and implementation, ensuring timely deployment and compliance with security and operational standards Perform quality control checks on configured equipment to ensure compliance with security policies, configuration standards, and operational requirements Apply technical expertise to resolve complex equipment configuration and deployment challenges with latitude in developing innovative methodologies and presenting solutions to operational problems Qualifications: Required: Bachelor's degree + 4 years of experience in related fields, such as IT technical support, server support, hardware configuration, systems deployment, or data center operations; equivalencies considered. Active Secret Clearance Proven experience with server imaging, equipment configuration, and hardware assembly for enterprise deployments Demonstrated knowledge of operating system configuration, security patch management, and break-fix hardware support Strong understanding of diplomatic pouch procedures, international shipping, and logistics coordination using tracking systems Excellent organizational and documentation skills with ability to maintain accurate inventory records and generate required shipping documentation Desired: Prior experience supporting federal agencies, especially the Department of State Experience with Integrated Logistics Management System (ILMS) or similar logistics tracking platforms Knowledge of 14 FAM requirements, Department of State security standards, and data center equipment deployment procedures Professional certifications such as CompTIA A+, CompTIA Server+, or similar hardware/deployment certifications - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $66,100 - $135,600 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.