Service Account Manager

Job description

Job Description Summary Based at GE Power Conversion Chennai site the Senior Services Sales manager role is an exciting opportunity for an action-oriented individual with deep technical foundation of Power Conversion equipment. Utilize your technical expertise to directly support customers by promoting the value of Power Conversion's cutting-edge products and solutions during their operational phase. Collaborate with global teams and enhance your strategic business acumen. The role involves frequent traveling up to 60 % to various client sites across India. Job Description Essential Responsibilities As a Senior Services Sales Manager, you will develop innovative strategies to meet goals. Your responsibilities encompass a wide scope, and you will leverage your experience to execute business objectives. Your role includes: Providing leadership in sales to assigned customers by formulating and executing strategies that leverage customer strengths alongside GE's products and services. Achieving assigned sales and margin targets within specified timeframes. Identifying and nurturing new business opportunities to maintain and expand the sales pipeline. Developing and implementing sales strategies tailored to market opportunities. Effectively managing customer relationships through clear communication, both internally and externally. Delivering technical presentations to various levels within customer organizations. Managing and negotiating commercial and contractual aspects within the Inquiry to Order (ITO) process. Contributing to regional sales, orders, profitability, and ITO quality goals. Staying informed about market trends, competitive actions, product requirements, and the customer base. Collaborating with Marketing to create project-specific sales strategies for assigned customers. Lead efforts to ensure customer service excellence for assigned customers. Participating in the development and execution of Services growth initiatives. Establishing strong, long-term relationships with specific customers in the region. Applying Six Sigma analytical tools to assist customers in proactive reliability and management, including Root Cause Analysis (RCA). Regularly interfacing with the Services Product Line Leader to track regional growth initiatives' progress and contribute to the development of new service offerings. If you are an enthusiastic, technically proficient professional with a passion for driving sales and value in the Power Conversion sector, we encourage you to apply for this exciting opportunity with GE Power Conversion. Qualifications/Requirements Masters/ Bachelors/Diploma Degree from accredited college / university in Electrical Engineering or allied Engineering. 7 – 20 years of relevant experience Offshore Industry Experience and process knowledge of Metal / Marine / Oil & Gas / Test Bench / Material Handling / Power Plant Knowledge in Power Electronics, High Voltage Equipment & PLC Desired Characteristics Prior experience with MV/LV drives, industrial automation systems, and large motors and generators. Proficient in both oral and written communication. Strong interpersonal and leadership abilities. Capable of conceiving, marketing, and executing process enhancements. Proactive self-starter and catalyst for change, adept at functioning in high-pressure environments. Possesses cross-functional skills, excels in matrix-based work environments, and has experience collaborating with international teams. Effective communication skills across various organizational levels, departments, and functions. Demonstrated technical proficiency coupled with business acumen. Additional Information Relocation Assistance Provided: Yes