Service and Callout Engineer

Job description

Location: East Midlands, England, United Kingdom Job ID: 92134 Quality of urban life Join Rubax Lifts Limited, one of the UK’s largest independent lift companies, proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7, 365 days a year, we’re dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax, we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality, cost-effective solutions. Committed to continuous improvement, we invest in our people, processes, and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation, prioritises quality, and puts its customers at the heart of everything we do. Join us as a Service and Callout Engineer We are looking to recruit for a Service and Call Out Engineer to work as part of the local team based in East Midlands, supporting our customer communications, compliment and supporting the management team. The successful candidate will carry out planned preventative maintenance regimes as determined by the contract terms to on portfolio lift equipment. Your main responsibilities Carry out routine servicing of lift equipment, including minor repair work and the routine replacement of components and in accordance with approved company procedures (PPE, PDA, 2+ etc) To rectify and reduce faults on lift equipment in cases of breakdown and check to confirm correct functioning Checks to include, speed, motor start/stop, noise temperature and power supply using approved company issued tooling and protective equipment Carry out the routine inspection, adjustment, of installations in accordance with approved procedures. Reinstate lift and complete service documentation Carrying out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service Competence is required to make effective use of written or graphical information What you bring Experience in lift Servicing/ Maintenance/ Repairs preferred Qualified to NVQ level 3 minimum in lift maintenance or equivalent Advanced Electrical and Mechanical knowledge, including Multi-Brand equipment Advanced problem-solving skills Full UK driving License The ability to work under pressure, to deadlines and within efficiencies The ability to work independently with a flexible approach Good communication skills at different levels (Client/Service Leader/Inspectors) Manual dexterity - Requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information Proven fault finding and diagnostic skills What’s in it for you? When you join Rubax, you'll be part of a supportive and ambitious team committed to delivering exceptional service across the UK. In return, we offer: Competitive salary with a discretionary annual bonus Company car or allowance (for eligible roles) 25 days’ holiday plus bank holidays Pension scheme with 5% company contribution Comprehensive life assurance Private medical cover with a trusted provider, plus 24/7 virtual GP access Free eye tests and eyewear discounts Your Career Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Are you ready to embark on a new journey? Join #TeamRubax! Discover more on . At Rubax we value inclusion and diversity and practise equity to create equal opportunities for all and we endeavour to ensure that all qualified applicants will receive consideration for employment. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.