Service and Maintenance Technician

Job description

**The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.** #### SUMMARY Follow the planned maintenance schedule for regular maintenance and repairs. Ensure timely repairs of equipment at the site, conduct regular inventory of spare parts for equipment failures that occur on site, and maintain a safe stock of spare parts on site. #### JOB DESCRIPTION - Familiar with the company's site management system and has a good understanding of the electrical and structural principles of the company's products. - After training, understands and masters the product commissioning procedures, and is familiar with various product installation, commissioning, and maintenance manuals. - Proficient in various commissioning skills, such as software upgrades, parameter configuration, DMC/HVAC settings. - Proficient in troubleshooting various types of faults, capable of independent problem-solving, and can resolve commissioning challenges based on on-site conditions. - Strictly adheres to on-site maintenance safety requirements, proactively identifies and reports potential safety risks in the work. - Upon arrival at the site, assesses the overall power station's operational status. Determines maintenance priorities based on the severity of the impact on power station operation. - Complete work logs as required, categorizes and records faults, and describes the day's work content. - Develop maintenance plans in advance and complete routine maintenance tasks on schedule. - Plan spare parts inventory, set safety stock levels for vulnerable components based on project failure rates. - Properly label faulty spare parts, records fault times, fault types, and power station numbers. - Promptly provide feedback and actively repairs major and special maintenance issues, responds to customer complaints in a timely manner, and improves customer satisfaction. - Summarize maintenance conditions based on the power station's daily maintenance report and regularly provides feedback to management on power station operation. - Safely store important tools and equipment issued to maintenance personnel. - Use vehicles provided to maintenance personnel according to regulations. - Report and escalates to management as needed. - Successfully manage the relationship with the client and all stakeholders. - Establish and maintain relationships with third parties/vendors. - Cooperate and communicate effectively with a multinational team under demanding timelines. - Train, coach and mentor new members of the maintenance team. - Represent the Department at internal and external meetings when instructed. - Other duties as assigned. #### COMPETENCIES - Strong execution skills including attention to detail and multi-tasking skills. - Excellent client-facing and internal communication skills. - Excellent written and verbal communication skills. - Creative thinking and ability to shift gears quickly. - Thoroughness and always with customer/client focus. - Demonstrated problem solving, troubleshooting, root cause analysis and countermeasure identification skills related to - MS Office skills. - Time management and organization skills. - English as work language, mandarin is preferred. #### WORK ENVIRONMENT This position requires long-term outdoor work and the need to learn and master professional commissioning software, as well as the use of various basic electrical tools. This role routinely uses standard office equipment such as computers, phones, photocopiers and fax machines. #### PHYSICAL REQUIREMENTS **The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.** While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. #### POSITION TYPE This is a full-time position. #### TRAVEL Short term travel (20%, within 2 weeks). #### REQUIRED EDUCATION AND EXPERIENCE - Technical diploma in relevant fields. - 2 years’ experience as an industrial maintenance technician (solar or power battery facility work background preferred) **Hiring Range**$25 - $35 per hour The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. BYD America Corporation/ BYD Motors, Inc./BYD Coach &Bus LLC/BYD Energy LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.