Service Center Assistant

Job description

King & Spalding is a leading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape. The Service Center Assistant will support mailroom, office services, supply management, facilities support, and customer service needs in a professional office environment. The Service Center Assistant should be reliable, organized, detail-oriented, physically able to perform the required duties, and comfortable supporting attorneys, business services personnel, and guests. KEY RESPONSIBILITIES: • Open, sort, date, scan, and distribute incoming mail. • Prepare outgoing mail, including USPS, FedEx, UPS, certified mail, and priority mail. • Coordinate with delivery companies. • Maintain records of mail movement and delivery. • Ensure mail and packages are secure. • Monitor and replenish mailroom, office, pantry, kitchen, conference room, and supply closet inventory. • Receive supply shipments and check quantities against purchase orders. • Report discrepancies when supplies or shipments do not match orders. • Handle high-volume printing, scanning, binding, and document finishing. • Replace toner in printers and copiers. • Support document handling and hard filing. • Assist with office moves and new hire office setups. • Help maintain conference rooms, wellness rooms, mother’s rooms, and pantries. • Assist with conference room setups. • Provide professional service to attorneys, business services personnel, management, clients, and guests. • Respond to inquiries and support departments as needed. • Serve as backup support to reception. QUALIFICATIONS: • High school diploma or equivalent. • At least 1 year of administrative, office services, mailroom, print production, hospitality, facilities, or maintenance experience. • Experience with USPS, FedEx, UPS, mail handling, deliveries, or office supply management. • Microsoft Office proficiency. • Work independently and as part of a team in a fast-paced environment. • Strong organization and attention to detail. • Customer service mindset and professional demeanor. • Ability to multitask and prioritize. • Ability to lift 40–50 lbs., move heavier items with assistance, and use carts. • Ability to stand, walk, bend, kneel, sit, and perform physical tasks for extended periods. The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance. All full-time Business Services employees may participate in King & Spalding’s comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account, a 401(k) plan, profit sharing plan, and a substantial Paid Time Off (PTO) program. King & Spalding LLP (K&S) is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal, and local laws prohibiting discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other status protected by applicable law. We are proud of our remarkably cohesive culture, which now encompasses more than 2,500 lawyers and business professionals worldwide. We seek to attract and develop the very best talent to work with us.