Service Coordinator

Liebherr Earthmoving and Material Handling division has a great opportunity for a highly organized individual with a passion for outstanding customer service to join the Service team at our Brisbane - Yatala branch. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a strong background in coordination or administration. You will play a key role in supporting our field service operations, acting as the link between our customers and technicians to ensure work is scheduled, tracked and delivered efficiently. We are seeking a highly organised and customer focused individual who can manage competing priorities, maintain strong relationships and ensure service jobs are completed to a high standard. If you thrive in a role where no two days are the same and enjoy keeping things running smoothly, this could be the perfect opportunity for you. Key Responsibilities Schedule and coordinate field service work Act as the primary point of contact between customers and service technicians Responding to queries and maintain good customer relations and preparation of quotations. Ensure service jobs are completed efficiently and to a high standard Maintain service records, track job progress, and manage workflow Assist with parts ordering, invoicing, and reporting as needed Monitor and track work in progress. About you Ideally experience within OEM equipment or related heavy industry Excellent organizational and communication skills Ability to multitask and problem-solve in a fast-paced environment Ready to transition into a coordination role and support a skilled team Proficiency in service management systems or willingness to learn Strong communication & interpersonal skills Benefits Competitive rates and overtime available Technical training & ongoing development Generous employee benefits, including 5 days bonus leave days and paid parental leave Corporate Health Insurance Discount Generous discounts for goods & services via our employee benefits program Diversity & Inclusion Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace Culture We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers How to Apply Click on Apply Now Liebherr Australia would like to thank you for submitting your application. Candidates are advised that interviews may commence before closing date. Please note: external applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing. No third parties or agencies please. Emailed applications will not be accepted. Beware of Recruitment Scams: Liebherr never charges any fees at any point in the recruitment process. If you are contacted through unofficial channels and asked to pay money, cover travel expenses, or provide personal documents, this is fraudulent activity. Only verify vacancies on the official Liebherr careers website. Never make payments or disclose sensitive personal information. Report any suspicious communication to Liebherr directly via: Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennine Williams. One Passion. Many Opportunities. The company Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering. Location Liebherr-Australia Pty. Ltd. 39 Elderslie Road 4207 Yatala Australia (AU) Contact Jennine Williams