Service Engineer

Job description

WORK TASKS: PPM, Reactive & Modernization/Upgrade Call Completion. OOH Rota Duty. To Provide Customer & Colleague Technical Support & Product Modernization Recomendations. To Complete Door Safety Checks & Investigate Door Incidents & Customer Compliants. To Offer A Flexible Approach To Working Hours. To Provide On Site Customer Support To EQS Customers. To Adhere To Company Processes & Procedures & Highlight Improvement Opportunities, To Deliver Customer Service & Maintain QHSE Compliance At All Times. To Be A Team Player. Tablet/Paperwork, Stock, Vehicle, Uniform & PPE Manangement & Maintenance. To Comply With All Customer Specific On Site Arrival/Pre-Work/Working/Departure Processes & Procedures. To Complete Mandatory Box Tests After All Calls. EDUCATION / QUALIFICATIONS REQUIRED: BS7036/EN16005 EXPERIENCE REQUIRED: Previous knowledge and experience of working on automatic doors is highly desirable. SKILLS / LANGUAGES REQUIRED: English & other qualifications – Full current driving licence. CSCS Card