Service Engineer - T2B2

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies , and through our businesses including Trane® and Thermo King , sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the work: On-Site (5 days) What will you do: As a Service Technician, you will be responsible for the commissioning, servicing, troubleshooting, and customer support of chiller and HVAC systems. Responsibilities include: • Commissioning of chillers and HVAC systems. • Repairing all types of HVAC equipment. • Conducting customer follow-ups and attending scheduled meetings. • Supporting team coordination with the Service Coordinator for movement planning, parts arrangements, and resource needs. • Conducting weekly team meetings covering safety, site audits, and backlog status. • Updating the Service Manager and Coordinator with monthly plans and progress. • Handling service and commissioning of all models of chillers and low-side equipment as per company guidelines. • Performing timely PPM for chillers aligned with company SOP. • Conducting RCA for failures and sharing details with the Quality team and FFL. • Ensuring strict adherence to EHS guidelines. • Managing customer service requirements and ensuring timely resolution. • Generating leads during service interactions. • Ensuring high-quality job execution and timely completion of assigned service tasks. • Submitting daily reports to the office and ASM. • Sharing service reports with the Deployer along with parts requirements. • Maintaining a valid 4-wheeler/2-wheeler driving license. • Ensuring adherence to all safety and vehicle audit requirements. • Applying hands-on experience in chiller installation, warranty, and AMC services. • Using MS Office, email, and basic internet applications effectively for reporting and documentation. What you will bring: (Skills & Competencies) • Solid technical understanding of chillers and HVAC systems. • Strong troubleshooting abilities and hands-on service expertise. • Ability to manage customer interactions professionally. • Familiarity with EHS compliance and safety processes. • Capability to prepare reports, conduct RCA, and follow SOPs. • Basic operational knowledge of MS Office, email, and internet tools. • Ability to work independently and as part of a coordinated team. Qualification: • Minimum: Graduation/Diploma/ITI in Mechanical, R&AC, Electrical, or Electronics. • Experience: Minimum 5+ years of on-site experience working on chillers. • Strong technical knowledge of chiller systems and HVAC service practices. We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.