Service Management Consultant

Job description

Actica Consulting is a digital transformation consultancy focused on the UK public sector. We deliver technology-focused consultancy in complex environments, helping clients plan and deliver major technology change, improve operational performance, and realise value from investments in digital services and critical infrastructure. Our work spans organisational change, digital transformation, programme delivery, cyber security, AI, data and analytics, and complex technology procurements. As a Service Management Consultant, you will support clients undertaking large-scale technology and service procurements, digital transformation programmes, and service improvement initiatives. Many of these engagements involve mission-critical communications and operational technology environments, where knowledge of radio, telecommunications, and service management principles is essential. Experience working with TETRA-based communications systems and their operational support models would be particularly valuable.