Service Manager - Liverpool

Liquid Personnel is proud to partner with a leading provider of specialist neurorehabilitation services in the search for a dedicated Service Manager to lead their residential service in Liverpool.

This is a standout opportunity to guide a multidisciplinary team in delivering exceptional, person-centred care to individuals recovering from brain injuries. The successful candidate will oversee all aspects of service operations, ensuring regulatory compliance, driving continuous service development, and fostering a culture of excellence and innovation.

What will your responsibilities be?

In this role, you will,

• Provide professional leadership and hands-on management support to staff across the service.
• Line manage senior team members and clinicians, ensuring performance standards are met.
• Oversee recruitment, induction, training, and staff development in line with employment law and best practice.
• Manage service budgets and financial systems, including service user finances.
• Ensure compliance with all relevant legislation and regulatory requirements.
• Lead on business development, marketing the service to commissioners and referrers.
• Promote a responsive and inclusive service for service users, families, and stakeholders.
• Chair review meetings and ensure service users are actively involved in their care planning.
• Support service users in pursuing educational and vocational goals.

Benefits:

• Competitive salary up to £48,000 DOE
• 38 days annual leave (including bank holidays)
• Option to buy/sell up to 5 days annual leave
• Health Cash Plan & Employee Assistance Programme
• Excellent training and career development opportunities
• Group life assurance & company pension
• Free parking
• Long service and staff awards
• Eye care voucher scheme

Qualifications & Experience:

To be successful in this role you must have,

• QCF (NVQ) Level 5 in Health and Social Care or equivalent.
• Strong knowledge of statutory requirements and legislation.
• Proven experience managing high-quality residential services.
• Skilled in leading multidisciplinary teams and managing staff performance.
• Experience handling disciplinary and grievance procedures.
• Financial management and budget oversight experience.
• Flexible approach to working hours, including occasional unsocial hours.

Our client is committed to fostering a diverse and inclusive workplace and encourages applications from individuals of all backgrounds. We offer reasonable adjustments throughout the recruitment process and guarantee interviews for disabled applicants who meet the minimum criteria.

Apply now to become part of a passionate team making a meaningful impact in neurorehabilitation care.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team. With this information, we will provide appropriate support to you throughout the process and into your work placement.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of practice for the international recruitment of health and social care personnel in England, based on the World Health Organisation (WHO) Workforce Support and Safeguard List.

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