Service Parts Procurement Team Leader (Korean Bilingual)

Job description

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. **What we can offer*:*** *A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.* We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! **The Opportunity:** We are seeking an experienced and strategic **Service Parts Procurement Team Leader** to lead our service parts procurement and supply chain management operations. The ideal candidate will oversee the full procurement lifecycle for service parts, optimize supply chain efficiency, manage international supplier relationships, and lead a high-performing team. This role requires exceptional cross-functional collaboration, strong analytical capability, and fluent bilingual communication skills in **English and Korean**. **Responsibilities:** - Develop annual and long-term service parts procurement strategies and sourcing roadmaps aligned with corporate business objectives. - Monitor global market conditions, including tariffs, import/export regulations, logistics costs, and other factors that may impact sourcing and supply chain planning. - Establish, track, and report key procurement KPIs, including on-time delivery, inventory turnover, inbound freight costs, purchase price variance, and service level performance. - Build and maintain strong relationships with overseas manufacturers, OEMs, and key service parts suppliers. - Evaluate supplier performance based on quality, cost, delivery, and responsiveness, and lead improvement initiatives as needed. - Identify and mitigate supply chain risks, including production delays, facility changes, component obsolescence, and geopolitical concerns, while developing contingency plans. - Convert demand forecasts into actionable delivery schedules and manage rescheduling or urgent expediting for critical service parts. - Maintain key ordering parameters, including lead times, MOQs, reorder points, and safety stock levels. - Optimize inventory levels to ensure strong parts availability while improving inventory turnover and reducing holding costs. - Partner with Production, Quality Assurance, After-Sales Service, and Engineering teams to support new product launches, engineering changes, and part improvements. - Standardize and improve procurement processes through workflow optimization, automation, and continuous improvement. - Resolve part shortages, delivery delays, and quality issues by identifying root causes and implementing effective corrective actions. - Lead, mentor, and develop the procurement team by setting goals, managing workloads, evaluating performance, and promoting accountability and continuous improvement. **Education / Experience (Requirements):** - **Education:** Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Operations Management, Procurement, or a related field is required. Advanced degree or relevant professional certifications preferred. - **Experience:** 5+ years of hands-on experience in supply chain management and/or service parts procurement, including at least 3+ years in a team leader, supervisory, or management role. - **Procurement Expertise:** Strong end-to-end knowledge of the procurement lifecycle, including strategic sourcing, contract negotiation, purchase order management, expediting, supplier performance, and vendor relationship management. - **Language Requirement:** Bilingual fluency in Korean and English required, with professional-level verbal and written communication skills to collaborate effectively with global headquarters, internal teams, and overseas suppliers. - **Technical Skills:** Advanced proficiency with ERP systems such as SAP or Oracle, along with strong data analysis capabilities using Advanced Excel, BI tools, or related reporting platforms. - **Interpersonal Skills:** Excellent negotiation, conflict resolution, communication, and stakeholder management skills, with the ability to work effectively across internal departments and external business partners. **Preferred Qualifications:** - **Industry Experience:** Professional procurement experience within service parts, spare parts, aftermarket, automotive, industrial machinery, or related industries preferred. - **Global Sourcing Knowledge:** Strong experience in global sourcing, overseas supplier management, international freight coordination, and customs clearance procedures. - **Process & Systems Improvement:** Proven ability to build, improve, digitize, or implement procurement processes, including ERP or SCM system enhancements. - **Certifications:** Professional supply chain or procurement certifications such as CPSM, CPIM, CSCP, or related credentials preferred. Recruiting Range $110,000—$115,000 USD **Benefits Offered Full-Time Employees:** - No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. - Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. - Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. - Performance based Short-Term Incentives (varies by role). - Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. - Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. - Group Rate Life and Disability Insurance. **Benefits Offered Temporary/Contractors:** - Eligible for the relevant benefit programs offered through our partner agencies. [Privacy Notice to California Applicants](https://lge-careers.com/wp-content/themes/lg-career/assets/privacy-notice.pdf) Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [support@lg4me.freshdesk.com.](mailto:support@lg4me.freshdesk.com) This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied*.*