Service Project Leader

Job description

About Us: Afinitas, med hovedkontor i St. Louis, Missouri, er en global leder inden for udstyr, formningssystemer og vigtige tilbehørsprodukter, der understøtter transport, vand og forsyning af præfabrikerede betoninfrastrukturer over hele verden. Vi leverer brancheførende produktionsudstyr, højtudviklet forskalling og et bredt sortiment af præfabrikerede beton-, el- og byggetilbehør samt strukturelle produkter og systemer designet til bro-, motorvejs- og tunge byggeprojekter. Afinitas er en del af BW Forsyth Partners, LLC, investeringsgruppen under det globale produktions- og ingeniørkonsulentfirma Barry-Wehmiller, en organisation med en omsætning på 3 milliarder dollars og næsten 12.000 medarbejdere, der er forenet af en fælles overbevisning: at bruge forretningens styrke til at skabe en bedre verden. Job Description: The Service Project Leader will be responsible for providing project management leadership across our Equipment and Automation (E&A) European Service organisation in Denmark and Germany, working to deliver projects to our customers within scope, budget, and timeline. This role will lead small to large and complex customer service projects whilst actively engaging in our Lean journey by building and acting on continuous improvement and development opportunities focused on building Customer Trust. ESSENTIAL FUNCTIONS & RESPONSIBLITIES Provide Project Management leadership to defined projects, primarily from shipment to final handover, including the support of system installation at the customer’s site to final acceptance testing and project sign-off. Lead internal and external project communication, as well as coordinating work to ensure alignment of schedules. Identify when additional skills or resources are required to ensure successful project execution and help to secure these. Create and own project plans, monitor progress against plans, set deadlines and manage the project lifecycle. Provide Leadership to the business to help create processes and Standard Work for Project Management. Supporting Alliance Service contract renewal and scheduling of Service visits Supporting remote service - Acts as a remote service backup, providing online customer support for PLC controlled systems. Help develop Project Management skills with other E&A team members. Participate in Continuous Improvement activity within E&A. Evaluate project performance by collecting, maintaining, and communicating lessons learned and ensure that standard work is modified and shared accordingly. QUALIFICATIONS & ABILITIES Ideally educated in an Engineering discipline (electric engineering, marine engineer, electro/mechanic technology degree) with minimum 5+ years of related engineering and project management experience, within manufacturing plant industries. Strong team working skills with the ability to collaborate effectively, partnering across multiple departments, with a capacity for listening and absorbing different points of view. Strong organizational skills with the ability to manage multiple tasks efficiently and prioritize effectively. Excellent communication skills and passion for connecting with others. Use judgement to make complex decisions to solve difficult and complex problems. Combination of technical competence, business perspective and customer interaction required. Demonstrated ability to understand strategic goals and then implement technical solutions to achieve these goals. Ideally hold a recognized project management qualification. WORK ENVIRONMENT This is an office position associated with a manufacturing facility, with travel to customer plants. The employee must be able to correctly wear and use any Personal Protective Equipment (PPE) required by the employer when in manufacturing areas. CORE COMPETENCIES Communicates effectively – developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus – building strong customer relationships and delivering customer-centric solutions. Drives results – consistently achieving results, even under tough circumstances. Manages complexity – making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Optimizes work processes: knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Persuades: using compelling arguments to gain the support and commitment of others Plans and aligns: planning and prioritizing work to meet commitments aligned with organizational goals. Resourcefulness – adapts to changing circumstances and priorities; effectively copes with unexpected interruptions, delays, and demands. Situational adaptability - adapting approach and demeanour in real time to match the shifting demands of different situations. Strategic mindset: seeing ahead to future possibilities and translating them into breakthrough strategies. #LI-RB1 #LI-AFINITAS At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. ​ Company: Afinitas