SERVICE SALES ENGINEER

Job description

**The position** Responsible for a portfolio of accounts and customers for the sale of services and equipment supplies from the service catalog according to a defined geographical area. In this case you will be responsible for the Thai market. **Main responsibilities** - Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits. - Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction. - Contributes to the growth of turnover in its sector by exploiting data from the installed base: implementation of framework contracts, retrofit proposals, training. - Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.). - Performs costing for simple consultations (spare parts, training, etc.) in coordination with the service costing manager. - Ensures the updating of its pipeline: status of opportunities, customer accounts and all related parameters in the appropriate tools (CRM, S4H, TOL). - Takes part, with the Service sales manager, in the consolidation over 3 rolling months of the order intake forecast. - Distributes all required documents and information (OEF, customer order, offer, costing) to the ADV department for recording orders upon receipt. **Qualifications and Requirements** - Ideally Electrical, Electronical Engineer or similar. - 5 to 10 years of experience in customer account management and technical sales activities. - Good knowledge of secure power supplies such as chargers and inverters. - Mastery of tools and information systems (CRM, costing tools, ERP). - Good level of English, read, written and spoken. - Full-time permanent contract. - Customer visits: 50 to 70% of the time.