Service Sales Manager 服务销售经理-广州

Job description

Primary Objective 主要目标： 通过线索开发与客户关系管理，向客户提供备件、服务产品及升级改造等解决方案，达成起重机服务销售的营收与利润目标。 Drive crane service sales revenue and profitability by generating leads, managing customer relationships, and delivering spare parts, service products and modernization/upgrade solutions. Key Activities 职位描述： 负责起重机服务销售（备件、服务产品、升级/改造项目等），达成服务合同销售目标与利润指标。 Drive crane service sales (spare parts, service products, modernization/upgrade projects, etc.) to achieve service contract targets and profitability. 维护现有客户关系，理解客户需求并提供起重机服务解决方案，提升客户满意度与续约/复购。 Maintain and grow existing accounts by understanding customer needs and providing crane service solutions to improve satisfaction, renewal and repeat business. 开发新客户与新业务机会，制定并执行市场/区域拓展计划，推进新市场渗透。 Develop new customers and business opportunities; initiate and coordinate action plans to penetrate new markets. 制定销售计划与目标（含预算），使用CRM/销售目标清单管理线索、商机、预测与行动计划。 Develop and implement sales plans, targets and budgets; manage leads, opportunities, pipeline and action plans via CRM/tools. 开展销售活动：客户拜访、方案/报价、谈判与合同签订，推动项目落地与回款。 Engage in sales activities (calls/visits, proposals & quotations, negotiation and contract closing) to drive project execution and payment collection. 维护价格、销售与活动等记录，按要求输出销售报表与业绩反馈，确保数据准确及时。 Maintain accurate records of pricing, sales and activities; provide timely reports and performance feedback to the manager. 完成直线经理安排的其他工作。 Perform other duties as assigned by the manager. 了解ISO 14001 & 45001标准。Awareness of ISO 14001 & 45001 standard. Skills & Knowledge: 本科及以上学历，电气、机械工程或自动化相关专业。 Bachelor degree or above, major in electrical or mechanical engineering, automation. 5年以上工业相关设备销售、服务销售或相关领域销售经验。 Above 5 years sales experience in industry-related equipment sales, services sales or relevant. 具备良好的沟通与谈判能力。 Good communication and negotiation skills. 粤语流利；英语可进行简单口头沟通. Fluent Cantonese; able to communicate in basic spoken English. 具备良好的影响力，能够说服客户并促成交易达成。 Good influencing skill to persuade and close the deals. 能接受频繁出差。 Willing to travel frequently. Behavioural Competencies : 目标导向，销售驱动。 Goal oriented and sales driven. 积极主动，能在压力下独立开展工作。 Positive attitude, could work under pressure and independently. 具备主人翁意识，能承担责任。 Ability to take ownership and responsibility. 团队合作导向，自我激励。 Team oriented, self motivated. Konecranes moves what matters. 科尼集团是物料搬运解决方案的全球领导者，为多个行业的广泛客户提供服务。从日常改进到最重要时刻的突破，我们始终如一地树立行业基准，因为我们知道我们总能找到更安全、更高效和可持续的方式。这就是为什么我们在 50 多个国家/地区拥有 16,000 多名值得信赖的专业人员，每天都能够起吊、搬运和转移世界所需的物品。 科尼集团致力于确保在没有任何形式歧视的环境中公平对待所有员工和求职者。 在科尼集团，我们相信最棒的客户体验是由我们的员工创造的。我们对工作充满激情和动力。我们相信多元化将推动业务成功，同时是我们成长的基础。我们欢迎拥有不同背景与技能的人士来壮大我们的队伍，在这里我们倡导每个人都能成就自我。这正是科尼集团能够独树一帜的原因。