Service Support Technician

Job description

About the role The Service Support Technician is responsible for supporting the Service Department through yard organization, equipment movement, and shop assistance. This is a hands-on, physically active position that works primarily outdoors and involves frequent forklift operation and movement of heavy equipment. What you'll do Yard Operations & Equipment Handling Operate a forklift approximately 50% of the workday to move, stage, and organize equipment. Consistently move, reposition, and reorganize heavy equipment within the yard and service areas. Unload incoming equipment and materials and transport to appropriate areas. Maintain organization and proper staging of equipment for service and delivery. Keep service bays, driveways, and yard areas clear and accessible at all times. Clean equipment and vehicles as needed. Maintain clean, orderly, and secure grounds, yard, shop, and customer parking areas. Follow all department safety practices and equipment handling procedures. Shop & Service Department Support Assist with equipment pre-delivery preparation and basic service tasks. Support service technicians with equipment setup and movement. Assist shipping and receiving as needed. Perform general labor tasks in support of service operations. Work Environment Spend approximately 75% of the workday working outdoors in varying weather conditions. Regularly lift, move, push, and maneuver heavy equipment and materials. Perform physically demanding tasks throughout the shift. Qualifications Education and Experience: Graduation from high school or GED equivalent. Previous Industry experience desired. Experience operating a forklift Necessary Knowledge, Skills and Abilities: Ability to understand, read and follow verbal and written instructions. Must be able to multi-task and be detailed orientated with demonstrated follow through and organizational skills. Must have a valid Driver’s License. Knowledge of machines and equipment. Working knowledge of the hazards and safety precautions common to equipment Benefits offered Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned Paid Training Corporate Chaplains Program Health insurance Dental and Vision plan Flexible Spending Accounts (FSA) Company Paid Telehealth Program - MediOrbis 401K Retirement Plan Paid Holidays & Vacation Others We are a Drug Free Workplace and an Equal Opportunity Employer About Vermeer Southeast Vermeer Southeast Sales & Service, Inc., founded in 1967, is a heavy equipment sales and service dealership with locations across Florida, Georgia, and Alabama. VSE is a 100% employee-owned company committed to delivering best-in-class support across the heavy equipment sales and service lifecycle.