Service Technician

Job description

Overview BlastOne is a business that is growing fast globally and looking for top talent to join our dynamic fast paced family! What makes us great is phenomenal staff who fit our fantastic culture! We believe in paying well and offering great benefits in order to attract the best talent. What we do: BlastOne is a leading global supplier in the Industrial Corrosion Control Industry! Hiring fantastic people is our key to growth. We hire top talent who shares our values! The Role This role reports to the Columbus Operations Supervisor. This role is based in Columbus, Ohio and the overall mission of this role is to ensure the Technical Services needs of internal and external customers are met. Points of responsibility include: Service rentals orders, customer repairs, contractor assembly builds, and in shop troubleshooting. Complete all rental CICOs within 48 hours of equipment arriving Complete all rental checklists and paperwork prior to equipment shipping Document orders with pictures, copies of shipping documents, and other steps as per the BlastOne standards Make sure all workflows have proper QC checks before leaving Blastfab area Champion a safe workplace Keep work cell and tools area clean, organized, and ready for work at all times Provide support to other warehouse areas by floating for periods of time based on order demand Communicate in a positive manner with internal and external customers Communicate via phone/email swiftly to confirm or keep work moving through the warehouse as expected Load heavy machinery in a safe Other tasks and duties based upon business needs. Shifts vary Monday – Saturday from 7 am – 7 pm (shipping must be completed and/or delegated prior to leaving). Required Skills/Qualifications One to two years of repair/job shop experience Industrial painting/sandblasting experience a plus Forklift certified Diesel engine repair and troubleshooting Production/assembly experience Industrial/construction experience Ability to understand engineered drawings Customer Service oriented Reliability, you can be counted on to do a great job Winning attitude – you hold your emotions in check, even in tough situations Brilliant task and time management skills. Assigned tasks are completed on time, every time Excellent attention to detail Heavy lifting up to but not limited to 70 lbs Must be able to work in a fast-paced environment and have the ability to stand for shift duration The Perks working at BlastOne · Great family culture with a meaningful mission · Flexible time off · Generous 401k policy · Industry leading Health Insurance & benefits program · Ability to put your personal stamp on the success of a company · Incredible opportunities to grow within the company and the industry, both your responsibilities and compensation Personality / Core Value Requirements BlastOne is a unique company. We have a strong, close-knit team of hard working, caring professionals who have a passion for supporting our customers. We are a third-generation family business and we are dedicated to growing for generations to come. To accomplish this, we take great effort to ensure that the members we add to our team will contribute positively to the great culture we already have. We’re happy – but we spell it HAPIEE which is an acronym for our core values and beliefs: - H: Humility – it is the team that wins - no one is better than anyone else on the team. My success is just as much the result of others I work with. - A: We’re Agile – we move and work quickly and are flexible – we change quick. - P: We’re positive, outgoing and Passionate ! Our favorite phrase is ‘CAN DO!’ - I: We act with Integrity at all times. We are respectful and courteous. We do the right thing. - E: We Execute – we do what we say we will do. Action is better than inaction. - E: We always operate with Excellence and with a hard work ethic