Service Technician I - Vinfast

Job description

EV Service Technician I – VinFast All EV Technicians global EV brand looking for top technicians! Tesla and Rivian certified technicians encouraged to apply. Non-Exempt Job Summary: The EV Technician is responsible for performing diagnostics, maintenance, and repairs on VinFast electric vehicles. You’ll work directly with advanced EV technology, including high-voltage systems, battery packs, electric drivetrains, and vehicle software. This position plays a key role in ensuring customer satisfaction and upholding the highest service standards. Essential Functions: • Diagnose and repair VinFast electric vehicles, including high-voltage systems, electric motors, inverters, and charging components. • Perform regular maintenance tasks such as tire rotations, brake inspections, and software updates per VinFast guidelines. • Use VinFast diagnostic tools and scan systems to identify and resolve issues. • Ensure all service work is documented accurately in the dealership management system. • Maintain a clean and organized work area, following dealership and manufacturer safety standards. • Stay current on VinFast technical training and EV certification requirements. • Communicate clearly with service advisors and, when needed, with customers to explain repairs and recommendations. • Assist with vehicle pre-delivery inspections (PDIs) for new VinFast models. • Maintain clean, safe, and organized workspaces in compliance with OSHA and dealership safety standards. • Use personal protective equipment (PPE) and follow all guidelines when working on high-voltage systems. • Collaborate with team members to achieve service department goals. • Maintain satisfactory attendance. • Perform other related duties as assigned. Supervisory Responsibilities: • None. Qualifications: Minimum Qualifications: • 2 years’ electrical vehicle experience. • Valid Driver’s license and safe driving record; If currently out-of-state, a California driver’s license must be obtained within 30 days of employment. • At least one year of verifiable driving experience. • Ability to lift up to 50 pounds. • Willingness to participate in ongoing training and professional development. • Ability to perform all essential functions of the job description. Preferred Qualifications: • Automotive Service Excellence (ASE) certifications. • VinFast EV certification or factory training. • Mechanical knowledge and understanding of vehicle systems. • Good verbal communication skills and the ability to work well within a team. Ability to understand and follow written and verbal instructions. • Strong attention to detail and a commitment to performing high-quality. • Ability to follow instructions and work efficiently. • Ability to work efficiently and effectively in a team environment. Physical Demands: • Physical ability to stand, walk, and work in various positions (e.g., bending, kneeling) for extended periods. • Manual dexterity to handle tools and small parts. • Ability to work in a fast-paced environment and meet deadlines. • Ability to frequently lift 30 pounds and occasionally lift up to 50 pounds. • Must be able to work in tight spaces. • Frequently bend, stretch, kneel, and squat to perform repairs and inspections. Environment/Noise: • Work in well-ventilated and well-lit repair shop. • Exposure to hazardous conditions and equipment that may result in minor injuries. • Frequent use of protective gear such as goggles and earplugs. • Work both indoors and outdoors, something in cramped spaces and awkward positions. • Regular exposure to contaminants such as antifreeze and chemical degreasers. • Work in close proximity to other technicians and mechanics. • Noise level is moderate. Employee Benefits Include: • Medical Insurance • Dental Insurance • Vision Insurance • Employer Paid Life Insurance • Employer Paid AD&D • 401k (with Employer match) • Vacation Package • Tenure recognition and awards • Vehicle Purchase Discount Program • Vehicle Service Discount Program • Golf Benefits at Maderas Golf Club (subject to qualification) If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws. We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.