Service Technician: Rare Skills. Specialty Coffee. Real Career.

Job description

Great coffee starts long before the first shot pulls. It starts with a machine that’s been properly serviced, accurately diagnosed, and carefully maintained. That’s where we come in — and where you come in. Caffeinated Coffee Repairs keeps commercial coffee equipment running for cafes, hotels, and hospitality businesses across the South-Central United States. We’re looking for a field technician who takes that responsibility seriously — someone who’s handy, curious, and clear-headed under pressure. Your day in the field You’ll run two to three service calls per day at commercial accounts. The work is hands-on and technical: Using a multimeter to measure voltage, resistance, capacitance, and continuity Reading electrical and hydraulic diagrams to isolate faults Identifying outlet types and plumbing thread sizes, building adapters when the job calls for it Disassembling and reassembling components with precision and care Pulling part numbers from diagrams and manufacturer documentation Writing detailed, professional service notes with accurate findings — no errors, no slang Tracking time and managing digital tickets through ServiceTitan Walking customers through your findings in language they can actually understand Tasting coffee post-repair to confirm the machine is producing correctly Some experience with hands-on repair work is required — electrical, plumbing, mechanical, or general project work around the house. You don’t need formal credentials, but you do need to know your way around a multimeter before day one. The role involves stooping, kneeling, and working in tight spaces under counters. A valid driver’s license, clean driving record, ability to lift 75 lbs, proficiency with mobile devices, strong professional written communication skills, a reliable smartphone, and a secure address for parts deliveries via FedEx and UPS are also required. The support behind you You won’t be doing this alone. A dedicated team manages scheduling, dispatch, and back-office administrative support. Inventory is tracked digitally and reordered automatically — though you’ll assist with parts receiving and inventory counts. Basic vehicle confidence is expected — things like handling a flat tire or dropping the vehicle off for scheduled maintenance. Once you complete training, you’ll receive a company vehicle and start each day from home — no daily office visits. Travel This role requires travel throughout your assigned service territory. Occasional overnight and multi-day travel may be required for emergency coverage, out-of-territory repairs, and technical training. Company-approved travel expenses and accommodations are provided in accordance with company policy. Willingness to travel up to 10% of the time — including overnight assignments — is a required qualification for this position. Benefits and compensation 20–25/hour based on experience and certifications Expected hours: 30–60 per week Medical, dental, and vision coverage — available within 90 days 401(k) with company match and paid time off Company vehicle provided after training Long-term career development in a specialized, growing field Military friendly and equal opportunity employer