ServiceNow Administrator

Job description

## ServiceNow Administrator ### Position Overview G2IT is seeking a **ServiceNow Administrator** to support the administration, configuration, and maintenance of the ServiceNow platform. The ideal candidate will ensure the platform operates efficiently, provide day-to-day administrative support, and work closely with technical teams and customers to enhance IT Service Management (ITSM) capabilities. This is an excellent opportunity for a junior to mid-level ServiceNow professional looking to grow their career in a collaborative environment. ### Required Qualifications - Active Secret Security Clearance - Current ServiceNow Certified System Administrator (CSA) certification - Current CompTIA Security+ certification - 2–5 years of ServiceNow administration experience - 4–7 years of overall IT experience ### Responsibilities - Administer and maintain the ServiceNow platform and ITSM modules. - Configure users, roles, workflows, forms, business rules, and notifications. - Support Incident, Change, Problem, Service Catalog, Knowledge, and CMDB. - Troubleshoot platform issues and provide day-to-day administrative support. - Assist with platform upgrades, patches, and system enhancements. - Maintain system documentation and follow ITSM best practices. - Collaborate with customers and technical teams to support business requirements and improve platform functionality. ### Preferred Qualifications - Experience supporting enterprise ServiceNow environments. - Knowledge of ITIL and IT Service Management best practices. - ServiceNow Certified Implementation Specialist (CIS-ITSM) certification is a plus. *Annual Salary $100,000k-125,000k, depending on experience*