Services Professional - Field Svc Ops

Job description

Driving Operational Excellence Through Refinery Chemical Program Optimization and Technical Field Support Baker Hughes is a global energy technology company serving customers across the energy value chain in more than 120 countries. Our Production Solutions business helps customers improve operational reliability, maximize production efficiency, and ensure safe and sustainable operations. Through innovative chemical technologies, technical expertise, and industry-leading service delivery, we support refinery customers in optimizing process performance and addressing complex operational challenges. Partner with the best Fuel your passion The Services Professional is responsible for delivering technical support and operational expertise for refinery chemical treatment programs. This role focuses on monitoring and optimizing chemical applications, troubleshooting process-related challenges, and providing field-based technical solutions that improve operational efficiency, asset reliability, and regulatory compliance. Working closely with customers, laboratory teams, operations personnel, and commercial stakeholders, the position plays a key role in ensuring the successful delivery of refinery chemical solutions. As a Services Professional, you will be responsible for: Monitoring and optimizing refinery chemical treatment programs to maximize operational effectiveness and process efficiency. Conducting field visits, technical inspections, and site assessments to evaluate chemical treatment performance and identify opportunities for improvement. Troubleshooting production and chemical-related issues through structured root cause analysis and implementation of corrective actions. Performing laboratory testing and chemical analyses to support operational decision-making and treatment optimization. Preparing technical reports, performance evaluations, and treatment recommendations for customers and internal stakeholders. Providing customers with technical guidance and chemical recommendations to improve refinery performance and reliability. Collaborating with refinery operations, laboratory, and sales teams to develop and implement effective chemical treatment solutions. Ensuring compliance with company, customer, safety, health, and environmental regulations across all operational activities. Supporting continuous improvement initiatives aimed at enhancing chemical program performance and operational excellence. To be successful in this role you will: Have a Bachelor's degree in Chemical Engineering, Petroleum Engineering, Chemistry, or a related technical discipline. Have a minimum of 3 years of experience in Oil & Gas production chemicals, water treatment chemicals, or refinery chemical programs. Demonstrate experience working with refinery operations; this is preferred. Possess knowledge of chemical dosing systems, treatment optimization, and refinery chemical application practices. Have experience in laboratory testing, chemical analysis, and interpretation of technical results. Demonstrate strong troubleshooting and root cause analysis capabilities. Possess a solid understanding of refinery production systems, process equipment, and operational requirements. Have strong analytical and problem-solving skills with the ability to evaluate and resolve complex technical challenges. Demonstrate effective communication and presentation skills with both technical and non-technical audiences. Be comfortable working directly with customers and providing technical support and recommendations. Show strong project management, collaboration, and teamwork capabilities. Have the ability to work independently and effectively in remote field environments. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patterns aligned with business and customer requirements. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. Working for you Our innovations have transformed the energy industry for over a century. To continue driving progress, we invest in people who embrace challenges and create value for our customers. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits The Baker Hughes internal title for this role is: Services Professional - Field Svc Ops - UC