Services Specialist - Business Operations

Job description

Do you enjoy leading a team that provides a high-quality of service to customers? Can you deliver a flawless execution of products and services? Join a team that delivers essential projects Bringing the most cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that control and monitor oil and gas extraction, our subsea and surface-pressure capabilities are industry-leading and commercially innovative. Partner with the best As Services Specialist - Business Operations, you will be responsible for Planning/ Coordinating activities typically in the context of a production or services project. Fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. As Services Specialist - Business Operations, you will be responsible for: · Providing requirements across the functions to plan and monitor activities to support and execute effectively. · Working to own initiate to chase query and deal with multiple contacts within the business to ensure timely outcome. · Taking ownership of all Coordinator activities within Project execution to ensure our products and services meet business and customer requirements. · Being compliant and aligned with competency, training, and capacity to meet business and customer requirements. · Supporting the Project Manager in monitoring KPI's to analyse and measure performance to assist with improvements and action plans. · C hasing project Milestone acknowledgement and certificates required from customer side, navigating and exploring the solutions during project execution phases, customer facing for day in day out project and service execution. · P ushing the billing, collection, VO and etc. to ensure the project finance KPIs. Supporting finance control related activities. Fuel your passion To be successful in this role you will: · Have proven experience in Project execution within Oil & Gas industry. Ideally within Manufacturing environment. · Have experience in subsea area especially for Flexible Pipeline Systems Project, an advantage · Demonstrate understanding of general finance, costing control and budgeting, including profit and loss, balance sheet and cash-flow management. · Show experience of collaboration and motivating teams within an operational and matrix environment. · Be able to show good problem-solving, process improvement and analytical skills. · Demonstrate the ability to communicate professionally and collaborate with internal stakeholders. · Have excellent written, reporting and presentation skills, both in Mandarin and English. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: · Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: · Contemporary work-life balance policies and wellbeing activities · Comprehensive private medical care options · Safety net of life insurance and disability programs · Tailored financial programs · Additional elected or voluntary benefits The Baker Hughes internal title for this role is: Services Specialist - Business Operations