Shared Service Controller

Job description

The Shared Services Controller is responsible for leading the activities within the Mexico Shared Services Center. This role ensures accurate and timely execution of finance and accounting processes, which include Accounts Receivable, Accounts Payable and Billing. This include related oversight with a continuous improvement of operations supporting multiple divisions. The ideal candidate is a strategic finance leader with strong technical accounting expertise, experience managing shared service operations, strong verbal and written communication skills and a proven ability to lead high-performing teams in a multinational environment. Key Responsibilities Shared Services Leadership Lead the Accounts Receivable, Accounts Payable and Billing teams. Establish and improve service level agreements (SLAs) and monitor operational performance. Drive standardization and harmonization of finance processes across supported regions and business segments Promote a culture of continuous improvement and operational excellence. Responsible for all Mexican statutory compliance requirements Internal Controls & Compliance Ensure compliance with SOX and internal control frameworks. Maintain strong governance over financial processes. Support internal and external audits. Identify and mitigate financial and operational risks. Ensure compliance with US GAAP and local Mexican accounting and tax regulations. Business Partnership Partner with corporate finance/accounting leadership and extended operationally impacted teams. Act as the primary contact for stakeholders supported by the Shared Services Center. Process Improvement Identify automation opportunities using ERP systems and digital tools. Lead continuous improvement initiatives. Establish and improve service level agreements. Support ERP or other technology implementations, upgrades, and finance transformation projects. Team Leadership Recruit, manage, coach, and develop a team of accounting professionals. Conduct regular performance evaluations. Foster employee engagement and talent development. Promote collaboration across global finance teams. Qualifications Education Bachelor's Degree in Accounting or Finance, or equivalent. CPA License (Mexico or international equivalent) optional. MBA or Master's Degree is a plus. Experience 10+ years of progressive Shared Services experience. 5+ years in a leadership role within a Shared Services Center or Global Business Services organization. Experience working in multinational companies. Strong knowledge of accounting and internal financial controls. Experience with SOX compliance and external audit support. Automation/Robotic Process Automation (RPA) or leveraging AI Process standardization and automation ERP implementation or migration projects Technical Skills Mexican statutory accounting and tax knowledge. ERP experience (Sage Intacct, AR platform,…). Advanced Excel skills. Experience with Power BI, or other reporting tools preferred. Languages Fluent English (required) Spanish (required) PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT : Work in a non-climate-controlled environment working closely with others and alone with light traveling required. Work involves rotating shifts and working extended workdays outside the regular working hours and on-call status; Work requires simple grasping, standing, sitting, climbing stairs and ladders, walking, carrying up to 15 pounds, and light lifting under 24 pounds. Ability to see, write, count, read, hear and identify shade of colors is needed to perform essential functions. WHAT WE OFFER Medical, Dental, and Vision insurance 401k + matching contribution HSA + matching contribution Paid Time Off Life Insurance Employer-paid short and long-term disability insurance ...and more! Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.