Shift Lead

Job description

Welcome and thank you for your interest in joining our team! We’re excited that you’re considering a career with us. At Sud Stop Car Wash, we’re always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact. Working for Sud Stop definitely has it perks: - **Comprehensive Benefits** – including medical, dental, vision, life, disability, and 401(k) retirement plans. - **Work-Life Balance Support** – paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies. - **Wellness & Lifestyle Perks** – employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage. - **Growth & Opportunity** – a culture of training, development, and internal promotion, with clear pathways for career advancement! We look forward to learning more about you! **Shift Lead – Sud Stop Car Wash** Do you have strong leadership skills, enjoy helping people, and thrive in a fast-paced environment? Sud Stop Car Wash is looking for an energetic and dependable **Shift Lead** to join our team in **Smithfield, NC**. **About Us** At Sud Stop Car Wash, every car (and every customer!) matters. We take pride in delivering a clean shine and an even brighter experience. Our team is growing, and we’re looking for leaders who value teamwork, positivity, and great service. **What You’ll Do** - Lead and motivate a team of Customer Service Attendants during your shift - Ensure excellent customer service and a safe, efficient operation - Train and coach team members to uphold Sud Stop standards - Handle customer questions, feedback, and service recovery when needed - Monitor daily operations, equipment, and cleanliness of the site - Promote memberships and services to meet sales goals - Work outdoors in all weather (on your feet, moving around) **What We’re Looking For** - Previous leadership or supervisory experience (retail, hospitality, or service industry preferred) - Customer service and/or sales experience - Strong communication and problem-solving skills - Team-first mindset with the ability to lead by example - Reliable transportation - Comfortable working on your feet and lifting up to 50 lbs - Comfortable working outside for prolonged periods of time - Weekend and holiday availability - Car wash experience is a plus, but not required—we’ll train the right person! **Pay & Perks** - Competitive hourly pay + bonus opportunities - Medical, dental, vision, and life insurance - 401(k) with company match - Paid holidays (including 3 “flex” days) - PTO and growth opportunities nationwide **Ready to Lead With Us?** If you’re upbeat, dependable, and ready to take the next step in your career, we’d love to meet you. Apply today and grow your leadership with Sud Stop Car Wash! **Job Location:** 100 Smithfield Crossing Drive, Smithfield, North Carolina 27284 Thank you for taking the time to apply and share your background with us. We recognize the effort that goes into this process, and we truly appreciate your interest in becoming part of our team. If there’s a mutual fit, we’ll be in touch with next steps. In the meantime, we wish you all the best in your professional journey! *Sud Stop Car Wash is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.*