Shift Manager

Job description

Job Description Job Title: SHIFT MANAGER Function: Operations Reports to: ASSISTANT PRODUCTION MANAGER Location: MITCHELSTOWN, Co. CORK _____________________________________________________________________ Ornua is a leading dairy co-operative which sells premium dairy products globally on behalf of its Member Co-operatives, Ireland’s dairy processors and, in turn, Irish dairy farmers. Ornua has revenues of €3.4 billion and is supported by a global team of approximately 2,800 employees. The Group operates as a commercial organisation across 10 business units, including 12 production facilities located in Europe, North America, the Middle East and Africa. The commercial organisation is responsible for the marketing and sales of Ornua’s consumer brands including Ireland’s most successful food export: Kerrygold. Consumer markets are served by production facilities in Ireland, Germany and the UK and by in-market Sales & Marketing Teams in Asia, Germany, Ireland, MEA, Poland, Spain, rest of Europe and North and Latin America. It also manages the procurement of Irish and non-Irish dairy products, the sale of dairy ingredients to food manufacturing and foodservice customers globally, and the implementation of de-risking and trading strategies to manage market volatility. These activities are supported by production facilities and in-market teams in Europe, North America, the Middle East and Africa. WHY THIS ROLE IS VALUABLE: The Shift Manager role will be responsible for leading a shift of operators to hit performance KPIS, drive employee engagement and support continuous improvement activities. KEY AREAS OF RESPONSIBILITY: Drive a culture of Safety and Quality amongst the team. Ensure full compliance with technical and food hygiene standards to ensure product meets all appropriate quality and safety standards Work closely with key stakeholders including H&S, Maintenance, Quality and Supply Chain. Ensure training and development plan is in place for all team members to build skills capability of the team. Ensure all MOs are closed off correctly Investigate complaints specific to the shift, ensures complaint documentation is completed within the agreed timeframe Facilitate Continuous Improvement projects for the shift Liaise with the planner ref. adherence to schedule Lead and monitor team huddles to ensuring that actions are closed off in a timely fashion Drive GMP across the production floor and close off actions as required. Manage payroll hours for the team. KEY REQUIREMENTS: Strong Leadership skills and can demonstrate success in leading a production team to deliver business objectives Problem solver, disciplined in collecting information, ascertaining root cause of issues and identifying and developing practical solutions. Flexible in working 24/7 and 24/5 shifts. Strong communicator with the ability to manage change effectively. ORNUA CORE COMPETENCIES: FORWARD LOOKING: Helps others to accept change, implements change, and looks ahead to anticipate change. WORKING TOGTHER: Ensures own team effectiveness; facilitates and leads cross-functional working. OWNERSHIP: Clarifies accountabilities, overlaps, and gaps, and helps others remain motivated through difficult times COMMUNICATIVE: Communicates confidently, adapting style for different situations