Shift Manager

Job description

Are you an experienced warehouse leader who thrives in a fast-paced, high-volume environment? Do you enjoy leading teams, driving performance and delivering outstanding customer service? Are you ready to take ownership of a night shift operation where no two shifts are the same? Here at GXO, we're recruiting for Shift Managers to join our operation in Sherburn-in-Elmet . This is a full-time, permanent role , working a 4 on, 4 off night shift pattern (19:00 – 07:00) , or on a day shift pattern (07:30 – 19:30) where you'll be responsible for leading warehouse operations, developing high-performing teams and ensuring operational, safety and customer targets are consistently achieved. Working closely with operational support functions and site leadership teams, you'll play a key role in delivering operational excellence while creating a safe, engaging and productive working environment for colleagues. Pay, benefits and more: We’re looking to offer £38,000 per annum plus night shift premium, 33 days of annual leave inclusive of bank holiday plus company‑sponsored pension, life assurance, access to our 24/7 online GP service and a comprehensive employee assistance programme. You’ll also enjoy access to our MyBenefits platform , offering high‑street discounts, cycle‑to‑work scheme, cashback cards, savings schemes and more. What you’ll do on a typical day: Lead the warehouse operation throughout your shift, ensuring productivity, quality, service and customer KPI targets are consistently achieved while maintaining operational efficiency Develop and coach Team Leaders and warehouse colleagues, creating a high-performance culture focused on accountability, engagement and continuous improvement Drive a strong health, safety and environmental culture, ensuring colleagues are appropriately trained, hazards are addressed quickly, and incidents are investigated thoroughly Monitor performance against operational and financial targets, identifying opportunities for cost savings, productivity improvements and enhanced customer service Build strong relationships with customers, operational support teams and key stakeholders, ensuring effective communication, issue resolution and operational alignment What you need to succeed at GXO: Previous leadership experience within a warehouse, logistics or supply chain environment Strong people management and coaching skills, with experience developing teams and driving operational performance Experience managing KPIs, productivity, service levels and continuous improvement initiatives Good understanding of warehouse management systems and operational reporting tools Excellent communication, organisational and stakeholder management skills, with the ability to influence and engage at all levels We engineer faster, smarter, leaner supply chains GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.