Shift Supervisor - San Francisco Airport (SFO)

Job description

**WHY WORK AT JOE & THE JUICE** JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: - Positive Attitude - Inclusion - Social Ties - Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. **Joe & The Juice: A Blend of Opportunities** At Joe & The Juice, we believe in creating a vibrant mix of passion, purpose, and possibilities. Here, your career, growth, and connections come together to form something extraordinary. So, what are you waiting for? When you join Joe & The Juice, you’re not just an employee—you’re part of something bigger. Together, we create great guest experiences, build strong teams, and inspire a healthier world. Every shift is packed with opportunities to grow, learn, and connect. **What’s in it for you?** We’ll fill your toolbox with skills and experiences that are useful now and valuable for the future. Every day is an invitation to learn something new and step closer to your ambitions. Sounds like your kind of place? Apply above or keep reading to learn more about the role. As a **Shift Supervisor** at Joe & The Juice, you help keep the heartbeat of the store alive. You're not just leading the shift — you're leading the vibe. With a focus on smooth operations, strong delegation, and team support, you're there to keep the energy high, the standards sharp, and the guest experience top-notch. You’ll support the store management team in keeping the store running like a well-oiled machine while helping juicers grow and shine. **KEY RESPONSIBILITIES – What you’ll do:** • **Daily Operations**: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized. • **Cleanliness & Standards**: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly. • **Team Training:** Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew. • **Guest Experience:**Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach. • **Sales Focus:** Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance. **KEY QUALIFICATIONS – What experience you’ll add to the team** • 1–2 years of experience in a similar supervisory or team lead role • Strong organizational and communication skills • Ability to stay cool and lead under pressure • Passion for people, service, and personal growth • A proactive, hands-on approach with a team-first mindset **Why Work with Us:** - **Great Company Culture:** Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories. - **Leadership & Educational Programs:** Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities. - **Travel & Development Opportunities:** Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons. By joining Joe & The Juice, you are contributing to a healthier world, one juice at a time. We welcome individuals from all backgrounds and encourage diversity in our workplace. Together, we can create memorable guest experiences and build a vibrant, successful community. **Apply today and become a part of Joe & The Juice!** **PAY & BENEFITS** - $22.27 per hour + tips (changes to $24.75 + tips after 90 days of employment). - This position is covered by a Collective Bargaining Agreement between SFO Restaurants and UNITE HERE, Local 2. Union membership is required within 31 days of hire. - Compensation, benefits, and working conditions are governed by the CBA. - Benefits including health, dental, vision, and pension through union trust funds, paid vacation, sick days, and holidays are provided per CBA terms. - All uniforms and initial airport badge costs provided by employer. Monthly parking subsidy included. **Physical Requirements:** - Must be at least 18 years or older - Must be able to pass a Criminal Records History Check and Security Threat Assessment (STA) to obtain an airport-issued badge and show proof of eligibility to work in the U.S. - Must be able to stand for long periods of time. - Must be able to lift between 10 and 20 lbs. - Must be able to perform bending, stooping, crouching, and squatting movements. - Must be able to safely handle and use sharp objects. - Must be able to work near and operate a hot grill. **ABOUT JOE & THE JUICE** JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.