Shipping & Receiving Clerk

Job description

Mission Statement The Shipping & Receiving Clerk ensures the accurate, timely, and efficient movement of materials into and out of Merit Manufacturing. This role is responsible for receiving incoming shipments, verifying inventory, preparing outbound customer orders, coordinating shipments, maintaining inventory accuracy, and supporting warehouse operations. Success in this position means protecting inventory integrity, ensuring customer orders are received and shipped accurately and on time, and maintaining organized warehouse operations while following all safety, GMP, and quality standards. Key Responsibilities Receive and inspect inbound shipments against purchase orders, packing slips, and bills of lading. Verify incoming materials for accuracy, quantity, lot numbers, condition, and proper documentation. Receive inventory into the company's inventory management system and accurately maintain receiving records. Prepare, pick, pack, stage, and verify customer orders for shipment according to shipping schedules. Generate and verify shipping documentation, including bills of lading, packing slips, shipping labels, and carrier paperwork. Coordinate outbound shipments with freight carriers and package delivery services. Operate a reach truck, sit-down forklift (hi-lo), pallet jack, and other approved material-handling equipment safely throughout the facility. Load and unload trailers while ensuring products are handled safely and without damage. Maintain proper FIFO (First-In, First-Out) inventory practices when receiving and shipping materials. Ensure all inventory is properly identified, labeled, and stored in designated warehouse locations. Maintain accurate inventory transactions using Microsoft Excel, inventory software, and warehouse documentation. Assist with cycle counts, physical inventories, inventory reconciliation, and discrepancy investigations. Support Warehouse, Production, Planning, Purchasing, Quality, and Customer Service by maintaining efficient shipping and receiving operations. Report inventory discrepancies, damaged shipments, shortages, shipping errors, or safety concerns immediately. Follow all GMP, safety, housekeeping, and powered industrial truck requirements. Daily Operations Review daily shipping schedules, receiving priorities, and warehouse workload. Receive and verify inbound deliveries. Prepare and stage outbound customer shipments. Verify shipping documentation and inventory accuracy before shipment. Coordinate carrier pickups and shipment schedules. Maintain accurate inventory transactions using Excel and inventory software. Assist with inventory counts, warehouse organization, and shipping activities. Perform end-of-shift reconciliation of shipping and receiving documentation. Most Critical Daily Responsibilities Accurately receive and verify all inbound shipments. Prepare and ship customer orders accurately and on schedule. Maintain inventory accuracy through detailed verification of quantities, lot numbers, labels, and shipping documentation. Safely operate the reach truck, hi-lo, and other powered industrial equipment. Maintain organized warehouse inventory and shipping areas. Immediately communicate inventory discrepancies, damaged shipments, shortages, or shipping concerns. Performance Expectations Maintains 99%+ inventory accuracy through careful verification and documentation. Processes inbound and outbound shipments accurately and on time. Demonstrates exceptional attention to detail when verifying shipping documentation, inventory, labels, and customer orders. Utilizes Microsoft Excel and inventory systems accurately to document inventory transactions. Demonstrates strong math skills when verifying quantities, pallet counts, shipping documentation, and inventory reconciliation. Safely operates all authorized powered industrial equipment. Maintains an organized, clean, and audit-ready warehouse and shipping area. Qualifications & Skills High school diploma or equivalent preferred. Previous Shipping & Receiving, Warehouse, Inventory Control, or Logistics experience required. Previous experience operating both a reach truck and sit-down forklift (hi-lo) required. Strong attention to detail with the ability to verify quantities, shipping documents, lot numbers, labels, and inventory transactions accurately. Strong math skills with the ability to reconcile inventory counts, shipment quantities, and shipping documentation. Proficient with Microsoft Excel, including data entry, sorting, filtering, and maintaining inventory records. Experience using warehouse management systems (WMS), inventory software, and RF scanners preferred. Ability to read purchase orders, bills of lading, packing slips, shipping paperwork, and inventory reports. Excellent organizational and communication skills. Growth Opportunities This position provides hands-on experience in shipping, receiving, inventory control, warehouse operations, logistics coordination, and customer fulfillment. Employees who demonstrate reliability, inventory accuracy, strong attention to detail, safety, initiative, and leadership potential may be considered for additional cross-training and advancement opportunities. Potential career paths include: Shipping & Receiving Lead Inventory Control Specialist Warehouse Lead Production Material Handler Logistics Coordinator Production Planner Warehouse Supervisor Operations Coordinator Merit Manufacturing is committed to promoting from within whenever possible. Employees who consistently demonstrate accountability, technical proficiency, teamwork, and a commitment to continuous improvement will have opportunities to grow their careers across Warehouse, Operations, Planning, Production, and Supply Chain. A Little About Us Merit Manufacturing is a Contract Manufacturer in the Personal Care space. We make products like Shampoo, Body Wash, Beard Oil, Lotions, and Laundry Detergent for nationwide brands that you've definitely heard of and might have even used. In just 6 years of existence, we've grown dramatically each year—and we're not done yet. We just moved into a state-of-the-art manufacturing facility unlike anything our industry has seen. Whether you're working in the warehouse, on the production floor, or in the lab, you'll be part of a team that's building something exceptional. We truly care about the growth and advancement of our employees. We exist to provide a safe and sustainable living for everyone who helps make this company successful. At Merit, your voice matters, your ideas are valued, and your work makes a difference every day. Why You Want This Job We reward our employees in creative and meaningful ways. We believe people are our greatest resource. You'll have opportunities to learn, grow, and advance your career. Every day is an opportunity to make a meaningful contribution to our customers and your teammates. The Basics Location: Warren, MI Pay Rate: Negotiated based on experience Benefits: Healthcare Dental Flexible Time Off Policy Performance Bonus Opportunities Year-End Bonus Opportunity Company Events Equality Merit Manufacturing is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, religion, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This version mirrors the format and tone of your Production Material Handler description while shifting the focus to receiving, shipping, documentation, carrier coordination, and inventory accuracy. It also keeps Excel, math skills, attention to detail, and forklift operation as core competencies.