Shorex Operations Executive

Job description

At ROMEU , the leading Spanish holding company in international logistics and freight transport, we are constantly growing and expanding. We are looking for professionals who are motivated to develop their careers in the international trade business and who align with our standards of effort and commitment. Ocean Ports & Shipping, agencia marítima especializada en el sector de cruceros y perteneciente al holding empresarial ROMEU, con base en Barcelona, busca incorporar un/a Shorex Operations Executive para gestionar y coordinar operaciones de excursiones en tierra para compañías internacionales, incluyendo navieras premium y de ultra lujo. What will your functions be? Coordinación integral de excursiones en tierra (shore excursions) en distintos puertos. Gestión de proveedores locales: selección, negociación y seguimiento de servicios. Elaboración y actualización de programas de excursiones adaptados a diferentes perfiles de cliente (estándar, premium y lujo). Supervisión operativa durante escalas: control de timings, calidad de servicio y resolución de incidencias. Comunicación directa con navieras y equipos internacionales. Control de costes, presupuestos y optimización de operaciones. Asegurar altos estándares de calidad y satisfacción del pasajero. What are we looking for? Experiencia previa en operaciones turísticas, preferiblemente en el sector cruceros o DMC. Alto nivel de inglés (imprescindible); se valorarán otros idiomas. Capacidad organizativa y de gestión de múltiples operaciones simultáneas. Habilidades de negociación y orientación al detalle. Disponibilidad para trabajar en horarios flexibles según operativa de cruceros. Conocimiento del sector turístico y sensibilidad hacia el cliente premium/lujo. What do we offer? Working at our company provides: Positive Work Environment : We foster a collaborative and positive workplace that promotes employee well-being and satisfaction. Professional Development : We offer growth and development opportunities through our internal mobility platform and personalized training programs. Work-Life Balance : We value the balance between work and personal life. Compensation : We recognize and reward talent by offering competitive salaries aligned with skills and contributions. Additional Benefits : We provide complementary benefits such as special promotions for health insurance, training platforms, wellness programs, and other incentives that support overall health and well-being. Culture of Innovation : We strive to maintain a culture of innovation where ideas are valued and creativity is encouraged to tackle challenges and seek innovative solutions. Diversity and Inclusion : We celebrate diversity and promote an inclusive environment where every employee feels valued and respected. Corporate Social Responsibility : We are committed to corporate social responsibility, participating in initiatives led by the " Be Green " team at ROMEU , which have a positive impact on the community and the environment. By joining our team, you will not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development.