Showroom Sales Associate

Job description

Company Overview Mood Designer Fabrics is a leading destination for fashion, sewing, and DIY enthusiasts, known for our extensive range of textiles, trims, and sewing supplies. Our new concept showroom offers a fully stocked notions and trims experience plus a fabric-header showroom, and serves as a gathering point for classes, events, and the local sewing community. Position Summary Sales Associates connect customers with the right fabrics, notions, and trims for their projects while helping create a friendly, educational shopping experience. Fabric and sewing knowledge are essential, along with a service-minded, sales-oriented approach. Compensation Full-Time Sales Associate: 19–20 per hour, depending on experience. Part-Time Sales Associate: 18–19 per hour, depending on experience. Paid Time Off (Full-Time) Paid time off, including vacation and sick time, for eligible full-time employees. Details to be discussed during the interview process. Key Responsibilities Greet and assist customers, providing knowledgeable recommendations on fabric options, notions, trims, muslin, and pattern paper based on their project needs. Help customers understand and use the header-based ordering system, placing orders for fabrics. Operate the register accurately, handle card transactions, and follow opening/closing procedures as assigned. Maintain a clean, organized, and visually appealing sales floor, including trims and notions walls, fixtures, and fabric header displays. Restock merchandise, tag and organize product, and assist with regular inventory checks and counts. Learn and retain detailed product knowledge about fabric types, sewing techniques, and project applications to better advise customers. Support in-store events, demos, and community activities by setting up, breaking down, and engaging positively with attendees and leading your own events. Follow all company policies and procedures, including loss prevention and safety standards. Collaborate with the Store Manager and fellow associates to meet sales and service goals. Requirements Solid practical knowledge of fabrics and sewing: experience sewing garments, quilting, costumes, or similar, and comfort discussing fiber content, weight, and suitable uses. At least 1 year of retail, customer service, or sales experience in a store or comparable setting. Strong communication skills and comfort approaching and engaging with customers in a busy environment. Ability to learn POS and ordering systems quickly and follow detailed processes accurately. Reliable, punctual, and able to work a flexible schedule including evenings, weekends, and holidays within store hours. Ability to stand for most of the shift and to lift and move boxes of merchandise as needed. Enthusiasm for the sewing, fashion, and maker community and interest in ongoing learning about textiles and techniques. Equal Opportunity Mood Designer Fabrics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Benefits Flexible schedule Paid time off Work Location: In person