Signature Collection Housekeeping Assistant Manager - Year Round

Job description

Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The Housekeeping Assistant Manager is responsible for assisting with the supervision, training, and development of housekeeping personnel while supporting daily housekeeping operations to ensure guest, owner, and employee satisfaction. RESPONSIBILITIES: Supervise housekeeping, common area cleaners, and houseperson staff Plan and distribute assignments for the housekeeping, common area cleaners, and houseperson staff to ensure optimal coverage during peak and off-peak periods Train and reinforce cleanliness, sanitation, and safety standards in compliance with company policies and regulatory requirements Ensure proper use of housekeeping equipment and cleaning chemicals including training on safety data sheets (SDS) Collaborate with front desk, operations, and maintenance teams to prioritize homeowner and guest requests Assist in recruiting, managing, training, developing, and evaluating performance of housekeeping personnel Prepare daily housekeeping “boards” and provide them to housekeepers prioritizing operational needs and shifting assets as needed Oversee and follow up on room inspection sheets and tabulate monthly scores to provide to the housekeeping manager Maintain the lost and found department and mail found items to the appropriate address Oversee weekly inventory of housekeeping supplies and order new items as needed Routinely inspect units to ensure company standards of quality and cleanliness are met Maintain control of all keys and codes Perform timely billing for housekeeping services, including owner stays, owner guest stays, and deep cleaning/inventory Coordinate and oversee deep cleans Communicate and dispatch priority requests both digitally and verbally to operations and housekeeping teams. Other duties as assigned QUALIFICATIONS: Previous management experience required High school diploma or equivalent required Prior housekeeping experience preferred Bilingual (Spanish and English) candidates preferred Minimum of 21 years of age Must be able to lift and carry at least 50 lbs. Possess a valid Utah driver’s license DATES OF EMPLOYMENT: Year Round PAY RATE: $24.00 per hour Deer Valley Resort is an Equal Opportunity Employer.