Site Payments Associate II - FSP

Job description

**This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Site Payments Associate II – FSP based in India.** As a Site Payments Associate II, you will contribute to the financial and administrative operations supporting clinical research studies, helping ensure that clinical trial sites receive accurate and timely payments. You will play an important role in maintaining payment-related records, supporting financial processes, and facilitating coordination between clinical operations teams and research sites. Working within a clinical research environment, you will help ensure that payment activities are handled accurately and in accordance with established procedures. Your attention to detail and organizational skills will support financial transparency, operational efficiency, and positive relationships with clinical trial partners. This opportunity is suited to a detail-oriented professional who values accuracy, accountability, and collaboration in a structured, regulated environment. You will work remotely as part of a team contributing to clinical research and the advancement of healthcare. ### Accountabilities: - **Clinical Trial Site Payments:** Support the processing and administration of payments to clinical trial sites in accordance with applicable study agreements, payment schedules, and established procedures. - **Payment Documentation and Records:** Maintain accurate, complete, and organized payment records, ensuring that supporting documentation is available for verification, reconciliation, and reporting. - **Payment Accuracy and Reconciliation:** Assist with reviewing payment information, validating relevant details, identifying discrepancies, and supporting the resolution of payment-related issues. - **Clinical Operations Coordination:** Collaborate with clinical research teams, finance colleagues, and other relevant stakeholders to facilitate efficient payment processing and address outstanding requests. - **Financial Process Compliance:** Follow established procedures and applicable requirements to help ensure that payment activities are conducted consistently, accurately, and in accordance with internal controls. - **Issue Resolution and Follow-Up:** Investigate payment discrepancies, track pending items, communicate with relevant stakeholders, and support timely resolution of outstanding matters. - **Reporting and Administrative Support:** Assist with maintaining payment trackers, preparing reports, updating databases, and monitoring payment status to support operational visibility and financial accuracy. - **Process Improvement:** Identify opportunities to improve payment workflows, documentation practices, and administrative efficiency while maintaining high standards of quality and compliance. - **Stakeholder Communication:** Provide clear, professional communication regarding payment-related information, follow-ups, and administrative requirements to support effective working relationships. ## Requirements: - **Education:** A relevant educational background in finance, accounting, business administration, life sciences, or a related field is beneficial. - **Relevant Experience:** Experience in payment processing, financial administration, accounts payable, clinical trial support, or a related operational role would be advantageous. - **Financial and Administrative Skills:** Ability to work with financial records, verify information, maintain documentation, and support accurate payment administration. - **Attention to Detail:** Strong accuracy and organizational skills, with the ability to identify discrepancies, maintain reliable records, and follow established procedures. - **Analytical and Problem-Solving Abilities:** Capacity to investigate payment-related issues, assess information carefully, and support appropriate resolutions. - **Communication Skills:** Clear written and verbal communication skills, with the ability to collaborate professionally with internal teams and external stakeholders. - **Time Management:** Ability to manage multiple tasks, prioritize requests, monitor deadlines, and maintain consistent follow-up on outstanding items. - **Compliance and Confidentiality:** Understanding of the importance of data accuracy, confidentiality, and adherence to documented processes in a regulated or healthcare-related environment. - **Technical Proficiency:** Familiarity with Microsoft Office applications, particularly Excel, and the ability to learn financial systems, databases, and payment administration tools. - **Teamwork and Accountability:** A proactive, dependable approach to work, with the ability to collaborate across functions and take ownership of assigned responsibilities. - **Adaptability:** Willingness to work within structured processes, respond to changing priorities, and contribute to continuous improvement in a remote working environment. ## Benefits: - **Fully Remote Work:** Opportunity to work remotely from India. - **Full-Time Employment:** A full-time position supporting clinical research payment operations. - **Structured Work Schedule:** Standard working hours from Monday to Friday. - **Professional Development:** Opportunities to develop expertise in payment administration, clinical research operations, and financial processes. - **Collaborative Environment:** Work alongside cross-functional professionals supporting clinical research activities. - **Meaningful Contribution:** Help support the operational processes that enable clinical trials and contribute to advancements in healthcare.