Site Reliability Engineer

wheely

London, England, United Kingdom · London · United Kingdom

Posted Jan 13, 2026

Other
Remote
DevOps/IT

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Job description

About Wheely

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East. We blend cutting-edge technology with the craft of five-star chauffeuring to deliver an experience trusted by more than 100,000 active riders and 1,200 corporate accounts.

We’re a profitable, fast-growing scale-up with $43M raised and over $100M in annual revenue. Having recently launched in New York City, we’re expanding rapidly across the US and EMEA. If you take pride in your craft and want to help shape the next chapter of our growth, we'd love to hear from you.

About the Role

Over the past few years, we have rebuilt our infrastructure almost from scratch. And now we are expanding the infrastructure team.

As a part of the team, you will work to minimize the number of incidents (availability, performance, security), speed up time-to-delivery of new features to customers, building flexible, high availability, and protected infrastructure to ensure every customer’s journey or request runs smoothly.

Responsibilities

Work with alerts and incidents that arise in the system
Assist development teams with emerging issues
Automate work and write documentation
Participate in the creation of application pipelines
Participate in the migration of infrastructure and application services
Develop, maintain and ensure system resilience
Develop dynamic environments

Requirements

Tech stack: AWS, Kubernetes, MongoDB, PostgreSQL, RabbitMQ, Redis, Ansible, Terraform, Grafana, Prometheus, Sentry, Loki, Jenkins, Github Actions.

Proven experience with cloud-based solutions (AWS/GCP)
Knowledge of Linux troubleshooting, including networking and file systems
Experience in infrastructure automation using Ansible, Terraform, Bash, Python, etc.
Experience with containers and platforms such as Docker, Kubernetes, etc.
Experience with administration RabbitMQ/Kafka
Experience with administration of SQL/NoSQL databases
Good writing and verbal communication skills to ensure efficient communication within and outside the team and to explain your decisions
Ability to focus on what matters most, manage your time, and get things done
To be a team player, ready to help engineers investigate issues or teach them new things
Love to automate manual work and try new modern technology/approaches

What we Offer

Office-based role in West London, four days a week with flexible start and finish times, plus one remote day of your choice
Salary: £90,000 – £120,000
Employee stock options plan
Private medical and dental insurance
Life and critical illness cover
Latest-generation MacBook Pro and 4k display
Monthly credit towards Wheely journeys
Cycle to Work scheme
Professional development stipend
Relocation support, including visa sponsorship and allowance

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice