Site Reliability Engineer

Job description

# SRE **Location:** San Francisco, CA (5 Days In-Office) You are the infrastructure expert who enables our rapid product development and guarantees **99.9%+ stability and performance** of our clinical AI platform for major health systems. Your focus on operational excellence is directly tied to a patient's access to life-saving treatment. ## What We Look for in a Great Engineer You have the intensity and technical mastery to own mission-critical infrastructure. You hold yourself and others to high standards and thrive in a high-energy, in-office culture where everyone is in it to win it. - **Tool Proficiency:** You are highly proficient with your tools—you speak command line fluently and have mastered keyboard shortcuts. - **Ownership:** You thrive on owning complex systems and have a proven track record of scaling mission-critical deployments. - **Automation Drive:** You love automating things, always finding new ways to increase your own leverage, and defining standards for operational excellence. - **Problem Solver:** You won't wait for someone else to solve a problem that you're in a position to solve; you are willing to jump into whatever needs to get done. ## What You'll Work On (Responsibilities) As our SRE, you will own the entire production environment and improve the development experience: - **Infrastructure Ownership:** Design, implement, and maintain the production environment, having previously handled **500+ machine deployments**. - **Kubernetes Mastery:** Own our containerized infrastructure, leveraging deep expertise in **Kubernetes and Helm** to manage deployment, scaling, and operational health. - **CI/CD & Deployment Optimization:** Optimize and streamline both the TypeScript and Python/ML deployment pipelines to support high-velocity feature release while maintaining the highest reliability. - **DevX Support:** Support Developer Experience (DevX) work to streamline developer workflows, enhance tool proficiency, and improve CI/CD systems. - **Infrastructure as Code (IaC):** Manage and maintain infrastructure definitions using Terraform. ## Technical Qualifications & Environment - **IaC & Orchestration:** Deep, demonstrable experience with **Kubernetes, Helm, and Terraform**. - **Scaling Systems:** Proven ability to architect and maintain complex, distributed systems with high-availability requirements. - **Deployment Experience:** Hands-on experience optimizing deployment pipelines for both application code (TypeScript) and machine learning models (Python/ML). Also PostgreSQL, Redis, Kakfa. - **Core Team Member:** Excitement about working five days per week in our San Francisco office.