Site Reliability Engineer

Job description

**About Intermedia** Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! ***Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!***While **primarily remote**, this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. **Are you ready to make your mark?** **About the Role** We are looking for a Site Reliability Engineer (SRE) to provide confidence to our customers that our systems will be available at all times. As we continue the global expansion of our product deployments, this role will help strengthen our core SRE function and support the integration of Voice/Unified Communications (UC) services with AI-powered capabilities. You will work across production infrastructure, real-time communications, and AI-dependent services to improve reliability, scalability, observability, and customer experience while collaborating with global, crossfunctional teams.