Site Reliability Engineer (Forward Deployed)

Job description

About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, Doordash, and Elastic to secure infrastructure for an AI world. About the Role We're looking for a Forward Deployed Engineer that will work directly with customers to ensure successful Teleport deployments. You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features. For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue. What You'll Do - This job sits at the intersection of product, engineering, and revenue. - You won't just work closely with the engineering team, you will be on the engineering team. - The range of problem solving includes networking, performance, security and integrations with existing systems. - Most of the code you will write will be open source. - Our products are loved by their users, you'll get to meet them regularly. What We're Looking For - Excellent communication skills. - Willing to travel to customer sites. - Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm). - Linux systems engineering experience. - Go or Rust experience. - As we are a startup, you should be comfortable changing the area of focus and working directly with customers. How We Hire - You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements - You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions - You join a Slack channel and submit a coding challenge https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md using Github Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/