Site Reliability Engineer | Senior | NordVPN Apps

Job description

## **The world’s most advanced VPN, and a whole lot more.** If you’re a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people’s hands. **Your impact?** Helping millions take back control of their online security, privacy, and data. ## **Main Responsibilities** - Together with a small, senior-leaning SRE team, run the Infrastructure & Services layer that our internal data organization, Data Analysts, Scientists, and Engineers, relies on day to day. - Design, build, maintain, and document internal platforms with a heavy focus on automation, reliability, and scalability. - Own the stability, availability, and security of our services (Minio, Spark, Kafka, OpenSearch, Tableau, and more). - Engineer systems to be resilient by design, we don't run on-call rotations, we build solutions robust enough that they aren't needed. - Support the services that Product teams depend on, such as OpenSearch for real-time analytics and Tableau for longer-term reporting. - Work directly with Analysts, Scientists, and Engineers to debug their queries, code, and workflows. - Drive cost optimization and capacity planning, scaling our 100+ bare-metal servers and PiB-scale storage to match demand. - Diagnose hardware faults (failing disks, memory, etc.) and dispatch remote hands for the physical fixes, detection and decision-making are on us. - Champion automation and engineering best practices across the department through ongoing R&D. - Help shape the structure, tooling, and future direction of the team. ## **Core Requirements** - 5+ years in Systems Engineering / SRE / DevOps, with demonstrated ownership of system design and architecture. - 5+ years working with Linux/Debian in production. - Python, Bash, and Git proficiency. - Solid hands-on experience with containerization, everything we run is containerized. - Production experience managing servers and services with Ansible. - Experience with Grafana and observability tooling. - Experience building and operating GitLab CI/CD pipelines. - Comfortable debugging across the stack and across team boundaries, including other people's code and data workflows. - A practical understanding of server hardware and how it fails, even without physical access. - Excellent written and spoken English. - A proactive, detail-oriented mindset and a genuine appetite for hard problems. ## **Bonus Points For** - Experience operating any of our core services (Minio, Spark, Kafka, OpenSearch, Tableau). - Mentoring or technical-leadership experience. - Having a HomeLab. ## **Language & Tools You Will Use** - Python - Bash - Git - Docker Compose - Ansible - GitLab CI/CD - Grafana - OpenSearch, Kafka, Minio - AI assistants ## **What We Offer** - **Sharpen your edge:** training, mentorship, and room to grow — always. - **Take the time you need:** extra vacation days, sick days, and time off when life calls. - **Get premium healthcare:** private health insurance in Lithuania and Poland — fully covered. - **Protect your peace:** enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings. - **Own your fitness:** in-house gyms, sport cards, online workouts, and personal guidance — on us. - **Pack your bags for workation:** experience our company-wide trip abroad to the fullest. - **Work from anywhere:** work from wherever keeps you in the zone. - **Celebrate your milestones:** birthdays, weddings, and new family members — all deserve a gift. - **Parent with ease:** children’s summer camps and flexibility around the schedule — because parenting never pauses. - **Join the party:** team building and company events people talk about for months. - **Unlock Cyber City:** coffee bar, open gyms, kids’ room, music room, massage chairs — our Vilnius HQ is yours to enjoy. *Kindly refer to our* [*Privacy Notice for Recruitment Candidates*](https://drive.google.com/file/d/1b2tV684_SYV1jQ4kuf91cnzrRBk3ef-5/view) *for comprehensive information regarding our data handling procedures throughout recruitment processes.* *We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance.* *By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.* *If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at* [*privacy@nordaccount.com*](mailto:privacy@nordaccount.com)*. Should you prefer to opt out of the automated evaluation, please submit your application directly to* [*career@nordsec.com*](mailto:career@nordsec.com)*.*