Site Reliability Engineering

# Who we are: Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our [blog](https://careers.geotab.com/blog/) and follow us @InsideGeotab on [Instagram](https://www.instagram.com/insidegeotab/). # Who you are: We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Site Reliability Engineer who will provide escalated engineering support and timely response to service disruption of core software applications (e.g. MyGeotab). If you love technology, and are keen to join an industry leader — we would love to hear from you! # What you'll do: As a Site Reliability Engineer your key area of responsibility will be providing escalated engineering support, maintaining production servers, and facilitating the restoration and maintenance of normal service operations. You will need to work closely with development teams and team members across all levels of the organization. To be successful in this role you will be a strong team player with an entrepreneurial mindset, excellent communication skills, and the ability to work well under pressure in a fast-paced environment. In addition, the successful candidate will have strong troubleshooting and analytical skills with experience in automation, system testing, and monitoring infrastructure. # How you'll make an impact: - Effectively communicate technical solutions to customers during service disruptions. - Troubleshoot production issues and coordinate with development teams to implement fixes. - Collaborate with team members to improve engineering tools and dashboards for monitoring computing architecture. - Implement automation tools and frameworks to streamline routine tasks. - Conduct system tests for security, performance, and reliability. - Assist in long-term strategic planning to ensure server capacity meets current and future requirements. - Recommend design enhancements for improving reliability, security and processes. - Maintain supporting documentation for areas of expertise. - Monitor servers proactively using a combination of tools to ensure high availability and superior SLAs. - Plan and execute routine maintenance tasks. - Conduct post-incident reviews and identify areas of improvement for long term reliability. - Participate in a 24x7 on-call rotating schedule # What you'll bring to the role: - 1-3 years experience in Server Operations/DevOps/SRE or a similar role. - Post-secondary Diploma/Degree specialization in Computer Science, Electrical, Software Engineering or a related field. - Strong troubleshooting skills with a systematic problem-solving approach and experience with Powershell, Python, SQL, and Linux-based systems. - Excellent verbal and written communication skills with the ability to engage across all levels of the organization and communicate technical solutions effectively. - Highly organized with strong analytical skills, able to manage multiple tasks and respond to fast-changing priorities under pressure. - Entrepreneurial mindset, technical competence in Google Suite, and comfortable working in a fast-paced, flat organization. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. **Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.** # Why job seekers choose Geotab: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program **\*The above are offered to full-time permanent employees only** # How we work: At Geotab, we thrive on a flexible hybrid work model that combines the dynamic energy and connection of in-person collaboration with the independence and flexibility of virtual work. We believe that coming together in person is fundamental to cultivating trust, nurturing a vibrant culture of belonging, and fostering meaningful innovation across our diverse teams. Office visit schedules are tailored thoughtfully based on role requirements. Specific expectations regarding workplace location and on-site attendance for this position will be shared during the hiring process. Geotab verifies candidates' eligibility to work in the United States through [E-Verify](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf), an internet-based system operated by [U.S. Citizen and Immigration Services](https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf). # Other employment statements: Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at . For more details, view a copy of the EEOC's [Know Your Rights poster](https://www.dol.gov/sites/dolgov/files/OFCCP/regs/compliance/posters/pdf/22-088_EEOC_KnowYourRights.pdf). By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our [Privacy Policy](https://www.geotab.com/privacy-policy/). Click [here](https://docs.google.com/document/d/1uE3uV2SSp0YnYx4utU9QdhN8Q_RzqMphI_pVJyVWQn8/edit?tab=t.0) to read our Privacy Notice.