Skate Monitor - Ice Attendant

Job description

The Company Las Vegas Ballpark, under the Seaport Entertainment Group umbrella, has partnered with Social House Entertainment to bring Enchant Christmas back to Las Vegas Ballpark in 2026. Enchant Christmas has been a holiday tradition at the venue for the past FIVE years, delighting guests with its immersive experiences and festive atmosphere. Seaport Entertainment Group is a premier entertainment and hospitality company that owns and operates a unique portfolio of assets at the intersection of entertainment and real estate. Its diverse holdings include the Seaport neighborhood in Lower Manhattan, the Las Vegas Aviators® Triple-A Minor League Baseball team, Las Vegas Ballpark, and an ownership stake in Jean-Georges Restaurants, along with development interests on the Las Vegas Strip. Seaport’s mission is to deliver world-class customer experiences through integrated offerings in live entertainment, sports, dining, retail, and hospitality. Enchant Christmas, operated by Social House Entertainment, is a globally recognized holiday experience that has welcomed more than three million guests over the past seven years. While Enchant is rooted in the spirit of Christmas, it represents just the beginning of the company’s vision to create magical, large-scale experiences for audiences worldwide. About The Role : Do you love the thrill of ice skating and have a knack for keeping things safe and fun? As a Skate Monitor (Ice Attendant) at Enchant, you’ll be at the heart of the skating trail, helping guests glide with confidence while ensuring a safe and magical experience. You’ll combine your skating skills with a guest-first mindset, creating moments of joy on the ice while keeping everything running smoothly. What You Will Do: Safety First: Keep watch over the skating trail, stepping in quickly and calmly to prevent accidents and ensure a safe environment for all guests. Assist with Care: Help guests on and off the ice, offering friendly guidance and encouragement so everyone—from first-timers to seasoned skaters—feels supported. Lead on the Ice: Confidently skate the trail to monitor activity, assist with guests in need, and demonstrate safe skating practices. Maintain the Ice: Clear obstacles, watch for hazards, and report maintenance needs to keep the surface in top condition. Stay Connected: Communicate with the Skate Shop team and Skate Shop Lead to coordinate guest flow and share updates throughout your shift. Be Prepared: Attend pre-shift briefings to understand the day’s schedule, special groups, and operational notes. Handle Situations Gracefully: Address guest interactions with kindness, escalating incidents to the Skate Shop Lead when needed. Shine with Professionalism: Follow all uniform, safety, and credential guidelines to represent Enchant and Las Vegas Ballpark with pride. Add to the Magic: Keep the atmosphere festive and fun, ensuring the skating trail feels as special as the season itself. About You : Strong Skater: Proficient and comfortable skating for extended periods while assisting others. Safety-Minded: A proactive eye for spotting potential risks and keeping guests secure. Guest-Focused: Warm, approachable, and eager to help guests feel welcome and cared for. Reliable & Energetic: Punctual, dependable, and able to handle the physical demands of skating and standing for long shifts. Collaborative Spirit: Works well with team members to create seamless and memorable guest experiences. Flexible Availability: Ready to work evenings, weekend, and holidays throughout the event season. Commitment: Training: Dates to be confirmed. Show Period: November 18 – December 30, 2026 (Afternoon/Evening Hours) Availability: Must be available throughout the show, including key dates around the holidays. Compensation range: $22-23 Hourly, Temporary/Seasonal NOTICE TO THIRD PARTY AGENCIES Please note that Seaport Entertainment Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, SEG explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Entertainment Group. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Seaport Entertainment Group reserves the right to change or modify job duties as necessary based on business necessity. OUR BENEFITS Taking care of our people is at the heart of everything we do and we’re committed to supporting our team with benefits that promote well-being, balance, and growth. From health and wellness to professional development and unique perks, our benefits are designed to help you thrive. Benefits may vary based on employment type and status and may include: Medical, dental & vision coverage 401(k) with company match contributions Life insurance coverage Generous paid time off policy Free family meal 50% employee discount at our businesses A robust employee referral bonus program GROWTH OPPORTUNITIES To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way. NOTICE TO THIRD PARTY AGENCIES Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation. This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.