Ski/Board Technician

Job description

Seasonal At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES . BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY This position is responsible for the servicing of skis, snowboards, and boots. Technicians will be tuning, mounting, and repairing skis/snowboards, as well as providing excellent customer service to all guests. This position will be expected to assist on the sales floor with sales of both hard and soft goods as needed. This is a seasonal position with both part-time and full-time opportunities available. This position is paid at $20.00/hr. Recruitment for this role will be ongoing through December. ESSENTIAL DUTIES Service skis and snowboards; including tuning, mounting and repairs Assist customers in finding the right product, both hard and soft goods Maintain cleanliness of store and workspaces Participate in promotional activities Provide exemplary customer service Assist with boot fitting, guidance towards sales of boots and assist with sales of other product sold as needed Operate point of sale system and follow all cash handling procedures Additional duties as assigned ​​ QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS Previous retail, or customer service experience, preferred Outdoor sporting knowledge, a plus Must be a team player Strong written and verbal communication skills Proficient computer skills Customer service oriented PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work weekends and holidays. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer