Ski & Ride School Group Lesson Supervisor

Job description

Seasonal JOB TITLE: Group Lesson Supervisor DIVISION: Solitude Ski & Ride School REPORTS TO: Snowsports Manager LOCATION: Solitude Ski & Ride School CLASSIFICATION: Full-Time/ Seasonal/ Hourly PAY RATE: $28.88 POSITION: The Ski & Ride School Group Lesson Supervisor oversees all daily group lesson products for kids and adults of all ages. This role also oversees school groups and grant-funded community programs. They are responsible for planning daily operations, coordinating program dates, participant inventory, and instructor staffing. Additionally, this role will support other operational functions including hiring, training, timekeeping, evaluating, recognition & disciplinary action, reporting, and offboarding. SPECIFIC JOB REQUIREMENTS: • Strong, clear communication and leadership skills across 1:1, group, and cross-functional settings, with the empathy and self-awareness to develop, motivate, and adapt to a team of instructors • Must be dependable, punctual, and accountable, taking ownership and staying persistent to drive work to completion • Knowledgeable of basic computer programs, with the ability to learn new ones • Able to synthesize data and experience to make objective, timely decisions on staffing and operations, even in fast-paced or ambiguous conditions • Possess an organized work style • Able to be Innovative and creative • On snow supervision of Snowsports operation experience is a plus • Current Level I PSIA-AASI (or equivalent) Certification, and 2 years industry experience is required. Level II PSIA-AASI Certification preferred. JOB DUTIES AND RESPONSIBILITIES: • Develop a high-performing team of instructors by selecting the right people, coaching, training, ongoing skill development, and helping new team members acclimate quickly • In coordination with counterparts, determine staff schedules • Manage and execute daily kids and adult lesson products • Coordinate and oversee school groups and grant-funded community programs • Support daily ski school operations • Manage labor to revenue through staffing and assignments • Manage staff performance with integrity and the resort's values: set clear expectations and deliver recognition, honest and actionable feedback, crucial conversations, disciplinary action, and seasonal evaluations • Regularly communicate with counterparts in other departments • Maintain a safe working environment for all staff • Keep the learning area and facility clean and professional looking. Perks of Working Here: Work & Play in the Mountains: Embrace the stunning Wasatch Mountains. Connect with fellow mountain enthusiasts. Benefits: Access to select Alterra Mountain Company Destinations. Free Solitude season pass for you and eligible dependents. Discounts on solitude lift tickets for friends and family. Discounts on food, rentals, retail, and lessons. Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees Pro deals with outdoor brands. Generous 401(k) plan with company match. Free counseling service through Employee Assistance Program.