Slot Utility Tech

Job description

The Slot Utility Technician is responsible for providing superior guest service to both internal and external guests while creating Magical and Memorable Moments . The Slot Utility Technician is responsible for performing preventative maintenance on slot machines and other related equipment. Maintains a positive attitude at all times while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a team. Show interest in staying well informed about the department and the property. Follows a designated EGD machine cleaning program and ensures all machines are cleaned and maintained per designated schedule. Effectively communicates status of EGD’s or other related gaming equipment with on-coming and out-going shifts, as well as immediate supervisor. Assist casino guests with general questions concerning Ameristar Casino Resort – St. Charles; while also creating Magical and Memorable Moments . Performs other duties as assigned by department leader. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.